Recent Posts

Smoke and Soot Damage in your Home?

1/15/2020 (Permalink)

Black coal and soot Call SERVPRO of Decatur today at 404-378-9998.

During the cold months, who doesn’t love to light a big fire to warm the home? What we don’t realize is that soot from that fire can damage our furniture, ceilings, walls, etc. Soot is a black powdery or flaky substance consisting of amorphous carbon.

There are two types of smoke, dry and wet. Dry smoke comes from burning paper and wood. Wet smoke comes from burning plastic and rubber. Hot smoke travels to cooler areas and can damage different rooms of your home.

Call a professional company to help with the cleanup and restoration process. One of our Fire Production Technicians will test the soot to determine the type of smoke and soot damage. They will proceed with a cleaning plan based on the pre-testing results. Our crew has the expertise, equipment, and training required to restore any kind of soot and smoke damage.

If you have any questions about soot, smoke or fire damage call us today at 404-378-9998.

Dealing with wind and water damage after a storm

11/11/2019 (Permalink)

Call SERVPRO of Decatur at 404-378-9998 Old brown shingles with mold

Powerful storms can occur at any time here in Decatur and cause severe damage your home or business. Strong winds can damage your roof, heavy downpours can cause massive flooding, and trees can come toppling down.

Our highly trained storm damage specialists will perform a thorough inspection of your home or business using our state-of-the-art software. We will provide validation and documentation to show that the structure is completely dry, and the mitigation process is complete. We will clean and disinfect the affected areas with antibacterial, and antifungal agents (if needed). Rest assure that will make it “Like it never even happened.”

No job is too big for SERVPRO’s Disaster Recovery Team. For help restoring your commercial or residential property after a water loss or other disaster, call SERVPRO of Decatur at 404-378-9998.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities and Schools
  • Municipalities

Rotten plywood under the sink? Could be a sign of a long-term leak

8/2/2019 (Permalink)

Water leaks under kitchen and bathroom sinks are a common occurrence in homes. A small pipe leak that has gone undetected for a long time can cause major damage and create mold problems. It can also damage floors, subfloors, cabinets, drywall, insulation, etc. If the leak happened on an upper level, it can damage the ceiling and walls on lower level rooms.

If you start seeing water marks or discoloration under sinks that is a sign that water is getting in somehow. Regularly inspect the area under sinks, and around cabinets to make sure there are no new stains and the area is dry. You can purchase water alarm sensors online or at any hardware store. If water is detected by the sensors, it will start playing an loud sound and alert homeowners of the moisture.

SERVPRO of Decatur has the necessary knowledge, training and equipment to handle any size disaster. Call now and let our experienced crew remediate the damage. 404-378-9998.

Common sources of fire in a home

8/2/2019 (Permalink)

Approximately 1 of every 338 households per year has a reported home fire. Almost 50% of structure fires were caused by cooking equipment (pots, pans, kettles, etc.) and human error was the leading contributing factor in those fires. Never leave a stove unattended while cooking!

Another common cause of fires was due to the poor upkeep of heating equipment, such as chimneys, central heating units, portable space heaters, and fireplaces.  

Older homes have a higher risk of electrical fires due to outdated wiring. If your home was built more than 20 years ago, it may not have the capacity to handle the amount of electricity, electronics and appliances we use now a days.

Smoking materials like cigarettes, cigars, etc. caused more than 17,00 fires in 2014 and are the leading cause of fire deaths. If you decide to smoke, do it outside.

Other things that can cause a fire are faulty clothes dryers and washers, candles, fan or air conditioners, and playing with a heat source.

If you need help after a fire, call SERVPRO of Decatur. We are available 24 hours a day, 7 days a week.  

The Dangers of Toppled Trees in Decatur

8/2/2019 (Permalink)

When people visit our beautiful city, they rave about all the big beautiful trees. They are indeed gorgeous, but they can also cause major damage to our Decatur homes. After a strong storm, we get many calls from homeowners dealing with toppled trees in their yards and homes.

Ground saturation is mostly to blame. A rainy Georgia summer can leave the ground extremely saturated. The roots of the trees are weakened and are not strong enough to support their massive weight, and wind gusts can cause them to come crashing down on homes and vehicles.

Homeowners should inspect their yards and remove any damaged or rotten trees to prevent property damage, but even perfectly healthy trees can be uprooted during a storm.

If a tree has fallen and damaged your property, call a restoration company with the experience, resources and skills to handle any size disaster. Call SERVPRO of Decatur rapid response crew at 404-378-9998. 

Hidden Water Damage Dangers

8/1/2019 (Permalink)

When people think about water damage, they think about a major event such a busted hot water heater, water rushing from the bathtub into the lower floors, or an overflowing toilet spilling water all over the bathroom. Unfortunately, hidden leaks can be as costly if they go unnoticed for a long time.  

A cracked water line could cause a slow drip behind the fridge that could damage the wall behind it, rot the underfloor and end up ruining the cabinets around it. Unless you notice a puddle of water or start smelling a musty odor around the appliance, it is hard to spot the damage until it is too late.

Take the time to walk around your home and check around the toilets, under the kitchen sink, bathroom sinks, hot water heater, fridge, freezer, washing machine, dishwasher, etc. Regularly inspect the crawlspace, attic, and basement for signs of long-term water damage, leaks, and mold.

If you are dealing with moisture issues, you can call SERVPRO of Decatur at 404-378-9998 to schedule an inspection.

Dealing with Vandalism and Graffiti in Decatur

8/1/2019 (Permalink)

Did you know that the faster a piece of graffiti is removed from your walls decreases the odds of it being vandalized again?

If your Decatur business has been vandalized, call the experts at SERVPRO of Decatur to help you make it "Like it never even happened." Our highly trained cleaning crew are trained to deal with any size disaster.

Our technicians will pre-test the area to make sure it is safe to proceed with the treatment and not damage the surface. They will apply SERVPRO’s own Graffiti Remover and start cleaning with a stiff bristled brush. They will finish the job by rinsing the area using a pressure washer. If they are dealing with a big area, media blasting might be needed.

Are you in need of vandalism or graffiti cleanup? Call SERVPRO of Decatur now- 404-378-9998

Our technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

What to do after a storm damages your home

8/1/2019 (Permalink)

Storm damage can happen at any time and it can be very difficult for homeowners to know what to do afterwards.

Your safety should be your number one priority. Only enter your home if it is safe to do so. Make sure there are no downed power lines, gas leaks, and that the structure of your home is sound. Wear appropriate shoes to avoid any sort of injuries from broken glass, exposed nails, etc.

Take pictures (in case you might need it for insurance purposes later) and create a list of what has been damaged. Contact your insurance agent and tell them what happened. Remember that most insurance policies limit the time to file a claim.

Call a restoration company like SERVPRO of Decatur to inspect the damage and provide an estimate to get your home to its pre-damaged condition. Water damage from flooding or a leaky roof can damage walls, floors, and contents inside your home.

If you have suffered from storm damage, contact the specialists at SERVPRO of Decatur today to help- 404-378-9998

Keep your Decatur building clean and your concrete floors shiny with these tips

7/31/2019 (Permalink)

One would think that concrete floors are relatively easy to maintain and keep clean, but just because they are easy does not mean that they don’t require regular attention and upkeep.

Some of the advantages of having concrete floors are that they do not require waxing and stripping every year like other types of floors, such as vinyl. They are also water resistant and won’t get damaged due to excess moisture. Concrete floors are durable and weather resistant and can withstand the effects of too much rain or sun.

How often to clean your floors will depend on how much traffic it gets.

  • Use a ribbed entry carpet mat to keep dirt, mud and grime off your concrete floors. This will help with the cleaning costs and wear and tear
  • Avoid harsh cleaning solutions such as bleach and vinegar
  • Use a neutral cleaning agent (specially around heavy traffic areas)
  • Use a microfiber pad to dry (or damp) mop
  • Re-seal your concrete floors every few years

Do you have a fire extinguisher in your home?

7/31/2019 (Permalink)

Do you know if you have a fire extinguisher in your home? Is it in working order? What kind of fire is it for? In case of an emergency, do you know how to use it? All of these are important questions you should know ahead of time, because in a fire emergency, you probably won’t have time to stay calm and think all of this through.

Every single homeowner should have at least one fire extinguisher in their home (preferably one on every level).

Remember the word PASS

  • Pull- Pull the pin
  • Aim- Aim low at the base of the fire
  • Squeeze- Squeeze the lever above the handle
  • Sweep- Sweep from side to side

For residential properties, it is recommended to have a multi-purpose fire extinguisher class ABC. If you have questions about how to use one, call the Decatur fire department.

If you recently experienced a fire in your home, you can call SERVPRO of Decatur to help you with the cleanup process. 404-378-9998