Recent Posts

What does it mean when we talk about clean, gray, and black water?

6/4/2019 (Permalink)

Commercial What does it mean when we talk about clean, gray, and black water? Call SERVPRO of Decatur- 404-378-9998

Some people new to the water damage business may be wondering what is the difference between clean water, gray water and black water. It is important to identify what kind of water affected your business because different sources of water cause different types of damage.

Clean water

This is the least contaminated, and it comes from a relatively sanitary source. It does not contain waste products and it comes from overflowing sinks, burst pipes, broken appliances, snow and rain.

Gray Water

Gray water contains waste products but it does not contain human waste products. Examples of this are dishwasher leaks, washing machine leaks, aquarium malfunctions, waterbeds, groundwater coming through the foundation. This type of water loss does not present the hazard of spreading diseases.

Black Water

This is the most contaminated type of water loss. The most common type is sewage back-ups. Floodwaters could be categorized as black water. In the restoration business we refer to black water damage as Category 3.

What to do after a fire

6/4/2019 (Permalink)

Fire Damage What to do after a fire We’re here to help- 404-378-9998

After experiencing a traumatic event like a fire in your home or business, it is difficult to know what steps to take next. The first thing is to keep your family safe, everything else can be replaced.

If there was extensive damage, limit the movement and how many people enter the home to prevent soot particles to penetrate carpets, rugs and furniture. Wash your hands often, to prevent getting other furniture, walls, belongings dirty. You can brush vacuum drapes, rugs and upholstery. Change your HVAC filters. Place towels on heavy traffic areas of the home. If you have chrome appliances, apply a light coating of oil or petroleum jelly to protect them from soot. Inspect your plants, and wipe both side of the leaves.

You can always call SERVPRO of Decatur 24 hours a day, 7 days a week. We’re here to help- 404-378-9998

Avoid Basement Flooding

6/3/2019 (Permalink)

Water Damage Avoid Basement Flooding Call us today at 404-378-9998

We hate to say it but basements are prone to flooding and it can happen at any time, even if your basement has never flooded before. And the reason is simple…gravity. Water will move from high ground to the lowest ground possible, and since basements are built below the ground level, that is where water wants to travel to. Even a small amount of water in your basement can damage walls, floors, carpeting, personal belongings, and can even help mold spread.

If you experience a flooded basement, the first step you should take is to determine the source. Was it because there was a storm or a natural disaster, sewer issues, or is it a recurring problem, such as foundation issues.

If your basements needs water mitigation, call SERVPRO of Decatur today. 

Water damage and gutters

6/3/2019 (Permalink)

Water Damage Water damage and gutters SERVPRO of Decatur today- 404-378-9998

When was the last time you inspected the gutters in your home? If it has been more than a year, you should probably do it sooner rather than later, specially if your home is surrounded by a lot of trees.

Poor gutter maintenance can cause major water damage in your house, roof problems, mold and mildew, foundation and crawlspace issues, structural damage, siding damage, rotting windows, trim and doors, and damage to the gutter itself.

Inspect that there are no leaking seams, standing water, missing flashing, and make sure that the downspouts are installed properly. The water must travel away from the home from the downspouts.

Remember always exercise caution if you decide to inspect your gutters, since it can be dangerous maneuvering a ladder to inspect hard to reach places. When in doubt, call a professional to help you with the task.

If you see any water damage, call SERVPRO of Decatur to help you- 404-378-9998

What to do until SERVPRO of Decatur arrives

6/3/2019 (Permalink)

Water Damage What to do until SERVPRO of Decatur arrives Call SERVPRO of Decatur and let us help!

We understand how difficult it is to deal with a major water damage to your home or business. When it first happens, it is hard to know what steps to take next. After calling SERVPRO of Decatur, here are a few things you can do to help minimize the damage to your home and its contents.

Remember, though, to always keep safety first! Please do not attempt these steps if the situation is potentially dangerous.

What to DO

  • Remove excess water by mopping
  • Dry out areas using fans, if there are no electrical issues ONLY
  • Wipe excess water from furniture
  • Remove wet upholstery and pillows
  • Place aluminum foil, Styrofoam plates, or wood blocks between furniture legs and wet floors
  • Remove colored rugs from wet floors
  • Remove sentimental decorations and art to a dry room

What NOT to do

  • Don't leave books, magazines or other colored items on wet floors
  • Don't use your vacuum to remove water
  • Don't use any of the appliances
  • Don't turn on ceiling fixtures if ceiling is wet
  • Don’t enter rooms where the ceiling is sagging

Ferst Readers of Henry County Spring Luncheon

3/26/2019 (Permalink)

Why SERVPRO Ferst Readers of Henry County Spring Luncheon SERVPRO Table

We were so lucky to sponsor a table at the Annual Ferst Readers of Henry County Spring Luncheon on March 20th, 2019. This event brings together business leaders, educators, county representatives, and the whole Henry County community to raise money for a great cause. The Ferst Readers of Henry County provides children in this county with books from birth until they turn five years old.

Everybody participating in this event has so much fun each year because each table has a theme based on a book. This year we chose to decorate our table inspired by the book Stars by Mary Lyn Ray.

The keynote speaker was Dr. Mary Elizabeth Davis, the superintendent of Henry County Schools. During her speech, she emphasized the importance and the huge impact that reading to our children from a young age helps them succeed later in life.

Let the Pros at SERVPRO of Decatur Help with Your Mold Problem

3/26/2019 (Permalink)

Why SERVPRO Let the Pros at SERVPRO of Decatur Help with Your Mold Problem Let the Pros at SERVPRO of Decatur Help

When you call SERVPRO of Decatur to help you get rid of mold in your house or business, you know you are getting a qualified restoration company and trained mold damage specialists to tackle the mold problem. It is important to inspect your property for any sing of water damage that can rapidly turn into a mold issue. When our technicians find signs of microbial growth, their initial focus is to stop the water source creating the problem. It could be a leaking water heater, a busted pipe, a leaky roof, condensation, etc.  Once the source is completely fixed, we use different equipment to stabilize and clean the area. We place air scrubbers to remove the particles from the air, HEPA (High Efficiency Particulate Air) vacuums to prevent the spread of mold spores while the mold remediation takes place. We make sure to apply an antimicrobial treatment to remove mold colonies and to prevent new colonies from forming. Our specialists will remove and replace any infested porous materials, such as drywall, carpet, and carpet pad.

If you think you might have mold in your home or business, call SERVPRO of Decatur and let us help!

Is Mold Hiding In Your Home?

3/26/2019 (Permalink)

Why SERVPRO Is Mold Hiding In Your Home? Don't let mold take over your attic, call SERVPRO of Decatur today!

When was the last time you went up to the attic? It was probably during the holidays and you probably were not checking for signs of mold. What about the crawl space? Well most people would avoid going down into that dark place where eight legged creatures are hiding in dark places. The attic and crawl space are probably the scariest places in your home (we hope), and because they are scary we tend to avoid going anywhere near them if we can avoid it. In our experience, 95% of all mold problems in crawl spaces and attics go totally unnoticed for long periods of time due to the fact that most people do not spend any time there.

You will probably find mold in crawl spaces and attics during a home inspection, when homeowners are getting ready to put their house on the market. It is shocking to think that mold was present for who knows how long!

Don’t wait until you are ready to get your house inspected, be proactive and act now! Get a flashlight and go up there from time to time and look for signs of mold. If you see mold, call us right away, we can help you make it "Like it never even happened."

Inspect Your HVAC Unit TODAY!

3/26/2019 (Permalink)

Why SERVPRO Inspect Your HVAC Unit TODAY! Don't wait, inspect your HVAC unit today

Spring is the perfect season to clean your heating, ventilation and air conditioning unit (HVAC). How long has it been since you last check your HVAC unit? If it’s been a while, it could be not functioning properly, circulating dust, malodors and other pollutants. Poor air quality in your home or business can affect your sleep, exacerbate allergies, etc. To prevent this from happening, make sure the vents and ducts are clean, change your air filters regularly, and make sure to use a HEPA (High Efficiency Particulate Air) filter.

When in doubt, hire a professional to look at your HVAC unit. They will perform a thorough cleaning and make sure your unit is working properly. This will extend the life of the unit and save you money in the long run.     

Where is that smell coming from?

3/26/2019 (Permalink)

Why SERVPRO Where is that smell coming from? Call us today- 404-378-9998

Is there a lingering musty or unpleasant smell in your home or office? Identifying and eliminating odors can be a tricky thing so call SERVPRO of Decatur today and our IICRC-certified technician will help you get rid of any kind of bad odors.

As experts in deodorization, our odor control technicians will identify the source of the odor and completely remove it. Rest assured that we will not mask the odor or take any shortcuts. The crew will clean off residues, and use fog or sprays to deodorize different surfaces. If the smell is still present, they will place different equipment, such as a ventilation box fan, an ozone generator, a photocatalytic oxidizer, or an air scrubber to eliminate odor molecules. At the end of the process they will seal the affected surfaces to “seal in” any remaining malodors. The technicians will advise you if there is a need to get your carpets professionally dee-cleaned. You can also invest in an air purifying system, replace HVAC filters and regularly clean vents and ducts.

SERVPRO of Decatur has the experience needed to tackle the problem and get rid of any lingering smells. Call us today- 404-378-9998