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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to remove mold from carpet

8/3/2018 (Permalink)

If you think you have mold in your carpet, you need to determine if what you see is really mold. Although test kits are available to purchase in many big box home improvement stores, understanding what a test result means requires the help of an expert. Therefore an Indoor Environmental Professional (IEP) should be contacted to inspect and test the suspected mold to determine the extent of the damage and what course of action needs to be taken.  

After the IEP gets the test results, they can advise you on the extent of the mold problem, the toxicity of the mold, and whether you can handle yourself or hire a certified remediator. If you choose to do it yourself, be smart and make sure you use adequate protection, because the most important thing is your health. Wear a respirator, gloves, goggles, etc.

If you are dealing with a bigger problem and need help, call SERVPRO of Decatur today at 404-378-9998

Source: https://www.howtoremoveblackmold.com/how-to-remove-mold-from-carpet/

Do you think you have mold in your attic?

8/3/2018 (Permalink)

We’ve had a pretty rainy and hot summer here in Decatur. Those are some ideal conditions where mold thrives, since it requires moisture and high temperatures to spread throughout our homes. If you can see something resembling mold…it is probably mold.

Prevention and maintenance is key to keep your attic mold free. Call a professional roofing company to inspect your roof and check for leaks. A small leak over a long period of time can cause extensive damage in your home.  

Inspect your attic regularly and make sure vents are not blocked by boxes, crates, critters, or insulation. If your HVAC system is in your attic, check to see if there are any leaks or excessive moisture around the unit (pay close attention to the condensate pan and drain line.) Make sure ducts from the kitchen or bathrooms run to the exterior of your home and not just the attic.

Have a Mold Problem? Call Us Today 404-378-9998

We Specialize in Flooded Basement Cleanup and Restoration!

7/16/2018 (Permalink)

Water Damage We Specialize in Flooded Basement Cleanup and Restoration! Basement Flooded? Call Us Today – We’re Ready To Help 404-378-9998

A basement can flood at any time, but specially now with the heavy rainfall we’ve had around Decatur. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 404-378-9998

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO Decatur and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Commercial Water Damage

7/16/2018 (Permalink)

Commercial Commercial Water Damage Call us today at 404-378-9998

Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, SERVPRO of Decatur offer fast and reliable, 24 hour emergency services, 365 days a year. Our trained professionals have the experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion. If any of your commercial properties recently had any water damage or flooding, call us today at 404-378-9998 so we can make it “Like it never even happened.”

Download the Emergency Ready Profile App Today

7/16/2018 (Permalink)

Commercial Download the Emergency Ready Profile App Today Download the App today!

We don’t want to be the bearer of bad news but as many as fifty percent of business close down after a disaster, according to the latest research. What happened to the other fifty percent? Most of them had a preparedness plan in place. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

By completing a SERVPRO Emergency READY Profile for your business today, you minimize business interruption by having an immediate plan of action.

The ERP is a no-cost readiness plan designed to help property owners and managers recover from disaster faster, which leads to lower recovery costs. Make sure you’re ready and not ruined with our Emergency Ready Program. Download the free mobile app to keep your ERP data at your fingertips, ready when you need it. Go to SERVPRO.COM/READY or download the free app on Android Market or App Store.

You can call any of our SERVPRO of Decatur representatives today to set up an ERP walk-through! 404-378-9998.

If you want more information visit https://ready.SERVPRO.com/Home/ReadyProgram to learn more.

Fire Prevention Tips for your business

7/16/2018 (Permalink)

Commercial Fire Prevention Tips for your business If you need our help, call us today at 404-378-9998

Fire prevention is key. Here are some tips to help your business reduce the chances of smoke and fire damage.

  • Call the Decatur government office and see if they offer a handbook about fire safety. You can also ask and see if a fire marshal can come and visit your business to spot any hidden dangers
  • If possible, have an automatic sprinkler system in place
  • Make sure your business has smoke and carbon monoxide detectors on every floor
  • Make sure fire extinguishers are in working order
  • Have an evacuation plan and make sure your employees know it
  • If possible, conduct a fire drill every year (who will call 911, which exits to use, where the different meeting points are, where the first aid kits are located, etc.)
  • Make sure all extension cords are off the floor, and not being crushed by any other equipment or furniture.
  • Remove clutter around exit points.

Mold Damage Emergency Tips

7/16/2018 (Permalink)

Mold Remediation Mold Damage Emergency Tips If you need us call us today at 404-378-9998

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Decatur professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Us Today 404-378-9998

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What is the difference between Mold Removal and Mold Remediation?

7/16/2018 (Permalink)

Mold Remediation What is the difference between Mold Removal and Mold Remediation? Signs of Mold? Call US Today 404-378-9998

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Decatur the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact- SERVPRO of Decatur- 404-378-9998
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Campfire and Grill Safety Tips

7/16/2018 (Permalink)

Fire Damage Campfire and Grill Safety Tips We’re here to help, call SERVPRO of Decatur at 404-378-9998

If you want to spend a happy and “injury-free” summer with your family and friends we recommend you follow these safety tips from the U.S Fire Administration.

  • This should be a no-brainer but… never use a grill inside. Keep your grill at least 3 feet from siding, deck rails and eaves.
  • Clean your grill after EACH use. We bet you don’t want the grease from that delicious steak to start a fire.
  • Open your gas grill before lighting.
  • Keep a 3-foot save zone around grills and campfires
  • Place coals from the grill in a metal container with a lid.
  • Never leave a campfire or grill unattended.
  • Watch out for kids and pets and make sure they don’t get too close.

We’re here to help, call SERVPRO of Decatur at 404-378-9998

Source: https://www.usfa.fema.gov/downloads/pdf/publications/grilling_fire_safety_flyer.pdf

Fire Damage Emergency Tips

7/16/2018 (Permalink)

Fire Damage Fire Damage Emergency Tips If you have any questions, call SERVPRO of Decatur today at 404-378-9998

This is what you can do until help arrives

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Safety Tips during the 2018 Hurricane Season

7/16/2018 (Permalink)

Storm Damage Safety Tips during the 2018 Hurricane Season Think ahead, have a plan and be prepared

The Federal Emergency Management Agency is asking residents in the southeast to begin preparing for this year’s hurricane season.

Hurricanes are not only a threat to coastal areas, you can still be affected more than 100 miles inland. Storm surge, heavy rainfall, inland flooding, landslides high winds and tornadoes can cause catastrophic damage. The Atlantic hurricane season runs from June 1st to November 30th.

  • Talk to your family and come up with an emergency/evacuation plan.
  • Know your area’s risk of hurricanes.
  • In case you need to leave your home, make sure your family knows where to meet.
  • Have an emergency preparedness kit. Gather enough supplies to last for at least three days.
  • Don’t forget about your pets
  • Keep important documents in a safe place. Have your insurance information handy. Take a picture of your policy number, etc.
  • Keep your car in good working condition, and keep the gas tank full.
  • Only use generators outdoors and away from windows.
  • If you are told to evacuate, do so immediately.
  • Don’t walk, swim or drive though flood waters.

For more information visit ready.gov or download the FEMA app.

Source: https://www.ready.gov/hurricanes

Fire Safety Tips during Summer Storms

7/16/2018 (Permalink)

Storm Damage Fire Safety Tips during Summer Storms If you need help, call SERVPRO of Decatur at 404-378-9998

Around Henry and Spalding Counties, we’ve been having a very rainy and stormy summer. Here are some tips to keep your family and your home safe when severe weather hits.

  • Develop and practice an evacuation plan ahead of a severe weather event. (Don’t forget to have a plan for your pets too)
  • Stay out of flood waters, if possible, and do not drive into flooded areas. Even water only several inches deep can be dangerous.
  • There is no place outside that is safe during a thunderstorm, and if you can hear thunder, you are within striking distance of lighting
  • Stay away from windows and doors
  • Turn off computers and unplug appliances
  • If possible, don’t run the dishwasher or washing machine during a storm
  • Wait at least 30 minutes after hearing thunder before leaving your house or shelter

Source: https://www.nfpa.org/Public-Education/By-topic/Emergency-Preparedness/Natural-disasters/Severe-storms, www.nfpa.org/education

Storm Damage Emergency Tips

7/16/2018 (Permalink)

Storm Damage Storm Damage Emergency Tips If you need help, call us today at 404-378-9998

These are some do’s and don’ts on what to do after a flood

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Hands Free Law takes effect on July 1st

6/29/2018 (Permalink)

Community Hands Free Law takes effect on July 1st What you can and cannot do while driving

House Bill 673, or “Hands Free Law”, will take effect on July 1st, 2018. This law prohibits drivers from having their phone in their hand or lap while driving.

Here is what you can and cannot do while driving.

  • A driver cannot have a phone in their hand or use any part of their body to support their phone.  Drivers can only use their phones to make or receive phone calls by using speakerphone, earpiece, wireless headphone, phone is connected to vehicle or an electronic watch.  GPS navigation devices are allowed.
  • Headsets and earpieces can only be worn for communication purposes and not for listening to music or other entertainment.
  • A driver may not send or read any text-based communication unless using voice-based communication that automatically converts message to a written text or is being used for navigation or GPS
  • A driver may not write, send or read any text messages, e-mails, social media or internet data content
  • A driver may not watch a video unless it is for navigation.
  • A driver may not record a video (continuously running dash cams are exempt)
  • Music streaming apps can be used provided the driver activates and programs them when they are parked.  Drivers cannot touch their phones to do anything to their music apps when they are on the road.  Music streaming apps that include video also are not allowed since drivers cannot watch videos when on the road.  Drivers can listen to and program music streaming apps that are connected to and controlled through their vehicle's radio. 

Source: http://www.headsupgeorgia.com/handsfree-law/

Image by  WSB-TV Atlanta Facebook page (https://www.facebook.com/wsbtv/photos/a.313326575694.184845.10505090694/10156945576325695/?type=3&theater)

DOs and DON'Ts for Water Damage From Contaminated Water

6/4/2018 (Permalink)

Water Damage DOs and DON'Ts for Water Damage From Contaminated Water Call us –404-378-9998

These Emergency Tips will assist you in taking the proper action until SERVPRO of Decatur professionals arrive. Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

  • Do call SERVPRO of Decatur as soon as possible at 404-378-9998.
  • Do avoid all contact with sewage and items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

  • Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don’t use household fans to dry the structure and spread contaminants.
  • Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us –404-378-9998

Common classes of Commercial Fire Damage in Decatur

6/4/2018 (Permalink)

Fire Damage Common classes of Commercial Fire Damage in Decatur Call us at 404-378-9998

If you are experiencing commercial fire damage, it is crucial to work with professionals who can help you restore your property. Fire damage can take many different forms so it is important to know what to look out for. Watch out for the following types of commercial fire damage and call the experts at SERVPRO as soon as possible to prevent the damage from getting worse.

  1. Class A fire damage: This type of fire damage is the result of a fire involving flammable solids, such as, various plastics, paper, rubber, wood, and cloth. This category of fire damage most likely spreads from a single source, which makes it easier for individuals to quickly isolate the fire and put it out with a fire extinguisher.
  2. Class B fire damage: Class B fire damage consists of damage as a result of flammable liquids or solids that can become liquefied. This includes gasoline and various forms of petrol, oil, various waxes and plastics, and paint. However, fires caused by cooking oils and fats don’t count as Class B. These fires are known to spread very quickly and tend to cause vast damage.
  3. Class C Fire Damage: A Class C fire damage is one involving flammable gasses, including hydrogen, propane, butane, and natural gas. More often than not, this type of damage is explosive and can cause tremendous destruction in the property's structure. It is a common example of commercial fire damage, and it can result in long-term loss if not dealt with immediately.
  4. Class D Fire Damage: Class D fire damage consists of fires caused by combustible metals such as magnesium, potassium, and sodium. If this type of fire damage is not taken care of quickly, it is possible that chemicals will become airborne and result in a variety of problems around the work area.



If you are ever in the situation where you need help dealing with fire restoration, be sure to call SERVPRO of Decatur. Call us today at 404-378-9998 to learn more about what we can do for you.

For Immediate Service in Decatur, Call SERVPRO

6/4/2018 (Permalink)

General For Immediate Service in Decatur, Call SERVPRO Call us at 404-378-9998

SERVPRO of Decatur provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Decatur. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 404-378-9998

Residential Services

Whether your Decatur home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There is never a convenient time for fire or Water damage to strike your Decatur commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Does Your Decatur Home Have A Mold Problem?

6/4/2018 (Permalink)

Mold Remediation Does Your Decatur Home Have A Mold Problem? Moldy Drywall

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores flourish on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can direct you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today @ 404-378-9998.

Have Questions about Basement Flooding?

6/4/2018 (Permalink)

Water Damage Have Questions about Basement Flooding? Call Today -- 404-378-9998

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can endanger your health, safety, and your home’s integrity. It is worth making a call to SERVPRO of Decatur and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Qualified in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • We have Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 404-378-9998

The problems that broken supply lines cause

6/4/2018 (Permalink)

Water Damage The problems that broken supply lines cause SERVPRO of Decatur is a phone call away. 404-378-9998

When most people see that SERVPRO is a flood cleanup company and they think, "I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

But, what most people don't know is that the majority of flooding calls we get come from broken supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

We are available to provide estimates to any supply lines that may be of concern.

We are a IICRC Certified Firm

6/4/2018 (Permalink)

General We are a IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of Decatur is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field is constantly changing with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Decatur Commercial Property After A Water Damage Event

6/4/2018 (Permalink)

Commercial Restoring Your Decatur Commercial Property After A Water Damage Event We're always here to help!

Flooding and water damage events in Decatur commercial properties are often complex with multiple issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we always work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the affected area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can be confident that our staff is equipped with the knowledge to restore your property.

Decatur Residents: Follow These Mold Safety Tips If You Suspect Mold

6/4/2018 (Permalink)

Mold Remediation Decatur Residents: Follow These Mold Safety Tips If You Suspect Mold If You See Signs of Mold, Call Us Today – 404-378-9998

If You See Signs of Mold, Call Us Today – 404-378-9998

If you see visible mold, do not disturb it. You can accidently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Decatur for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Decatur specializes in mold cleanup and restoration; in fact, it’s a mainstay of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 404-378-9998

Tips for Preparing Your Business for Winter Weather

1/8/2018 (Permalink)

Commercial Tips for Preparing Your Business for Winter Weather Icy Conditions

Much of Georgia is under a winter weather advisory with freezing rain and ice accumulation expected.

Here are a few tips your business should consider right now to prepare for inclement weather 

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain and ice can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Decatur Professionals about starting a Disaster Recovery Plan for your business.

Smoke and Soot Cleanup

1/4/2018 (Permalink)

Fire Damage Smoke and Soot Cleanup Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 404-378-9998

Smoke and soot facts

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Decatur will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
404-378-9998

We are always "Ready for whatever happens"

1/4/2018 (Permalink)

General We are always "Ready for whatever happens" We are always "Ready for whatever happens"

SERVPRO of Decatur understands the stress and worry that comes with a fire or water damage and the interruption it causes to your life and home. Our goal is to help minimize the disruption to your life and quickly make it "Like it never even happened."

SERVPRO of Decatur specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation. SERVPRO of Decatur also mitigates mold and mildew from your home or business. Our staff and crews are highly trained in property damage restoration. From initial and ongoing training at our corporate training facility to regular IICRC industry certification, you can be assured our staff are equipped with the knowledge they need to restore your property. With advanced "real-world" training facilities you know you are in good hands with SERVPRO of Decatur.

If you would like to schedule service for your home or business, please call today! 404-378-9998

With over 1,700 Franchises nationwide we have the resources to help promptly with any size of problem. SERVPRO Industries, Inc. is the nationwide Brand you know and trust.

SERVPRO is a national sponsor for the American Red Cross “Ready Rating” Program. This free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss.

Tips for a Red Wine Spill

1/4/2018 (Permalink)

Cleaning Tips for a Red Wine Spill Red Wine Spill

You're entertaining at your home and before you know it, you hear a yell and look just in time to see a friend spilling red wine on your carpet. Don't worry...try these tips. And if the spill is too deep, call us for our professional cleaning services.

How to remove a red wine stain

  • Blot up as much of the wine as possible and pour cool water on the stain.
  • Cover it with salt.
  • Boil water and pour over the stain.
  • Prepare a mixture of half a tablespoon of white vinegar and one cup of water. Pour over stain and let it soak for a few minutes. You can also add a few drops of liquid detergent to the mixture. 
  • It's always a good idea to test a small spot first to make sure it will not harm your carpet.

When Storms hit Decatur, SERVPRO is ready to help!

11/16/2017 (Permalink)

Storm Damage When Storms hit Decatur, SERVPRO is ready to help! We are ready for whatever happens!

SERVPRO of Decatur specializes in handling storm damage restoration.  Our crews are highly trained and we use specialized equipment to restore your home or business to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Storms

When storms hit Decatur, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of more than 1,700 Franchises across the country.

We are ready to work with you if a storm ever damages your home or business!

Have Storm Damage? Call Us Today 404-378-9998

This week is Fire Prevention Week

10/11/2017 (Permalink)

Fire Damage This week is Fire Prevention Week Test your smoke alarms

National Fire Prevention Week is from October 8th to October 14th 2017

Are you prepared in case of a house fire? 

If not, SERVPRO of Decatur has some helpful tips:

  • Remember…Every second counts!
  • Have an escape plan- According to the National Fire Protection Association, only half of all Americans have an escape plan. Don’t wait…develop your plan today.
  • Plan your escape, and PRACTICE your escape plan.
  • Teach kids how to escape on their won in case you can’t help them.
  • Test your smoke alarms and replace the batteries if they haven’t been changed in over a year
  • Check the pressure gauge on your home fire extinguisher today to make sure the gauge’s needle indicates proper pressure (Green zone)

Source: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week

Flooding in Georgia

8/10/2017 (Permalink)

According to the World Economic Forum, “in the last 20 years, flooding has been the most common natural disaster by far, accounting for 43% of all recorded events.” We can completely understand this with all of the rain and floods we have been having in Georgia this summer! You wake up on a Saturday morning ready to relax by the pool or go to the lake after a busy week at the office, only to see the dark clouds glooming over you. You see the trees shaking from the gusts of wind blowing by and you hear the thunder in the distance. You hope that the storm will “blow over” quickly, but then it begins to pour. You watch as the water accumulates across your property and then, just like that, the water is now intruding into your home. Now are you not going to be able to spend your weekend outside enjoying a dip in the pool, but your basement has become your own personal swimming ground! Take the measures to prevent additional damage to your home or office, then call SERVPRO of Decatur to properly take care of the damage that has already been done.

If your home or commercial building is affected by a flood, give us a call day or night! Give us a call at 404-378-9998.

What is Black Mold?

8/9/2017 (Permalink)

Mold Remediation What is Black Mold? Do not let mold growth get out of control in your home, give us a call at 404-378-9998!

According to the CDC Stachybotrys chartarum is a greenish-black mold more commonly known as “black mold” or “toxic mold.” This type of mold is known to grow on material that has high cellulose and low nitrogen content, for example, fiberglass, gypsum board, paper, dust, and lint. Mold growth occurs when there is constant moisture exposure from water damage, excessive humidity, water leaks, condensation, or flooding.

Molds are very common in buildings and homes and will grow anywhere indoor where moisture is present, so you should be aware of this fact and be proactive in searching for potential mold growth. If any mold is found in your home or business it should be inspected and treated by a professional, you should be cautious around the infected area and be sure not to touch or disturb the mold.

If you are worried about mold growth in your home or business let SERVPRO of Decatur help you out!

Be Ready for Any Size Disaster

8/9/2017 (Permalink)

Any type of disaster, big or small, can be scary when it is directly affecting your business. According to the latest research as many as 50% of businesses close down following a disaster; of the businesses that do manage to survive a large portion of them had a preparedness plan in place. SERVPRO offers a no cost assessment of your facility in order to provide you with an Emergency READY profile, so that you will know the exact steps to take when your business is in need. Do not let a storm take advantage of you, but instead be prepared for anything it has to throw your way!

Our Emergency READY Program and the American Red Cross Ready Rating program are perfect partners.

Call us today to schedule an assessment of your facilities. #BeAHero #beSERVPROready

Tornado Facts

8/9/2017 (Permalink)

According to the weather channel, Georgia is the U.S. state with the most tornadoes so far in 2017, setting a new state record of 102 tornadoes. With that in mind it is important to be knowledgeable and up to date on these facts about tornadoes.

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the closed base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. 
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

If a storm does happen to occur, please don't hesitate to contact us at 404-378-9998!

How to Prevent Water Damage

8/9/2017 (Permalink)

With a summer that has been full of so much rain, reports of water damage have been extremely high. Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

  1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from water!

  1. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

  1. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

No Job Too Big or Small!

8/8/2017 (Permalink)

Commercial No Job Too Big or Small! Give SERVPRO of Decatur a call at 404-378-9998!

Not all restoration companies can handle a wide array of restoration necessities. Some companies are too small and not well equipped enough to handle large losses that nearly destroy an entire building, while other companies to not feel like a small water problem is worth their time to investigate; that is not us.

We can handle any of your restorations needs 24 hours a day, 7 days a week. No job is too big or too small! We have a fully equipped warehouse and highly trained crews that are capable of responding to any size disaster. Our production crews are available to help you deal with mold removal, water damage, fire damage, storm damage, as well as repairs! We are here to assist you with any damages that might arise and we will not quit until it looks “Like it never even happened.”

Fire Damage: The Dangers You Can't See

8/8/2017 (Permalink)

Fire Damage Fire Damage: The Dangers You Can't See When it comes to your health and the health of the people you love, don't take any risks. Give us a call today!

If told to image fire damage, we would probably all visualize a similar picture. Roaring flames that once spread throughout a home now leaves behind blackened debris, burnt furniture and belongings, thick soot all over the walls, and a smell of smoke that you think is going to be impossible to ever get rid of. While all of these things can be harmful to humans, and pets alike, the most dangerous thing that fires can leave behind are invisible asbestos deposits and the combustion deposits of lead paint. These chemicals are especially harmful to children and the elderly.

 Although more recently built homes are less susceptible to the dangers of asbestos and lead paint, those homes and buildings built prior to 1980 may contain these chemicals. In these cases, it is important that professional remediation is used when dealing with a fire. The professionals at SERVPRO of Decatur is here to help with all of your remediation and restoration needs!

The Importance of Cleaning Dryer Vents

8/8/2017 (Permalink)

According to the U.S. Fire Administration’s National Fire Data Center, clothes dryers are responsible for more than 15,000 structure fires around the country each year, and 80% of those fires start with clogged dryer vents.

There are a few warning signs that your dryer vent needs to be cleaned out. One sign is if your laundry is taking longer to dry than usual; dryers work by removing hot, moist air, so if something is preventing that air from getting out, your laundry will most likely need a few extra cycles to dry. Another sign is if you notice that your clothes have a strange smell, this could mean that your dryer is not ventilating properly.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO of Decatur can help clean dryer vents and ducts that may have lint buildup.

For more information on cleaning dryer vents contact SERVPRO of Decatur at 404-378-9998.

Is Mold Hiding in Your Attic?

8/8/2017 (Permalink)

Mold Remediation Is Mold Hiding in Your Attic? Do not led mold take over your attic! Call SERVPRO of Decatur today!

If you are anything like me, the only time you make it up to your attic is during the holidays when you are trying to find the decorations you stored up there a year ago. An attic can be a somewhat scary location where cob webs tend to take over and homeowners tend to avoid. In our experience, 95% of all mold problems in attics go completely unnoticed for a long time due to the fact that most people do not spend any time up there.

Attic mold tends to be discovered during a home inspection when homeowners are getting prepared to put their house on the market, and it is almost always a shocking surprise to find out that your attic has had mold growing in it for who knows how long!

That is why it is very important to be proactive. Don’t be afraid to wander around your attic from time to time to search for signs of mold. Finding mold growth in the early stages makes it far easier to remove and is much cheaper than letting it fester and not taking action.

The approach is simple: if you see visible mold, it should be removed!

Thunderstorm Safety and How to Prepare

7/20/2017 (Permalink)

Thunderstorms can happen nearly anywhere around the world and have the potential to be extremely dangerous. The typical thunderstorm is 15 miles in diameter and lasts an average of 30 minutes; nearly 1,800 thunderstorms are happening at any moment around the world! Although thunderstorms can occur year-round they are more common during the spring and summer months.

WATCH VS. WARNING

  • A watch is issued when conditions are favorable for the development of severe thunderstorms in and around the watch area. It does not mean that a thunderstorm will occur, only that it is possible.
  • A warning is issued when severe thunderstorms are occurring or imminent in the warning area.

BE PREPARED

  • Build an emergency kit and make a family communication plan.
  • Keep dead or rotting limbs trimmed to prevent them from falling during a storm.
  • Do not hesitate to postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Shutter your windows and secure outside doors.
  • Unplug any electronic equipment well before the storm arrives!

If your home or business is damaged from a storm call SERVPRO of Decatur at 404-378-9998.

Understanding Mold Remediation

7/19/2017 (Permalink)

Mold Remediation Understanding Mold Remediation Give us a call at 404-378-9998!

Here at SERVPRO we are trained mold damage specialists who get started quickly to tackle any mold problems you are having in your home or business. We are a qualified restoration company that understands the science behind mold and mold growth.

When signs of mold growth are found we initially are concerned with stopping the source of water feeding the mold such as a leaking hot water heater, or busted pipe. Once that source is no longer leaking we use air scrubbers to remove the particles from the air, and HEPA vacuums to prevent the spread of mold spores while the mold remediation is in process. Our next step is to make sure to apply an antimicrobial treatment in order to eliminate the mold colonies and to help prevent new colonies from forming. We also find t very important to completely get rid of and replace any infested porous materials, like drywall and carpeting.

If you have concerns about mold in your property call SERVPRO of Decatur and let us help you!

When the "What If" becomes "What Now"...Emergency Ready Profile

7/18/2017 (Permalink)

Commercial When the "What If" becomes "What Now"...Emergency Ready Profile Get an ERP for your commercial property today!

Managing a property or being a landlord is not a 9 to 5 job! Problems do not care if you are supposed to be on vacation; they can arise 24 hours a day, 365 days a year. Be prepared before an emergency happens with our Emergency Ready Plan.

A large chunk of businesses actually have to close down following a disaster. Of the businesses that do survive the majority of them had some form of preparedness plan in place before the disaster struck their building. SERVPRO’s Emergency READY Profile helps your business to have a plan in place to know exactly how to handle fire and water damage as it is occurring.

To learn more about SERVPRO’s Emergency READY Profile you can visit http://ready.SERVPRO.com or call SERVPRO of Decatur at 404-378-9998.

Fire Prevention Tips for the Workplace

7/18/2017 (Permalink)

Commercial Fire Prevention Tips for the Workplace In the event of a fire give us a call at 404-378-9998

We all know how quickly we can get caught up in the hustle and bustle of the work place and forget to stop and consider the important things we need to be consistently doing in order to keep the work place as safe as possible. Here are a couple fire prevention tips to keep in mind even while we are busy at work…

  • Keep your work area free of waste paper, trash, and other items that can easily catch fire.
  • Turn off electrical appliances at the end of each day.
  • Do NOT overload your circuits.
  • Periodically check your electrical cords, and replace any damaged cords immediately.

By following these tips you can greatly reduce the chances of an office fire, but in the event of a fire you should have an evacuation plan posted all around the building. Once everyone is safely removed from the building and the fire has been put out then you can call SERVPRO of Decatur to help mitigate the damages and make your building feel “Like it never even happened.”

Summer Fire Prevention Tips

7/18/2017 (Permalink)

Fire Damage Summer Fire Prevention Tips If you need help cleaning up after a fire call SERVPRO of Decatur at 404-378-9998.

Household fires can start from a variety of ways, especially during the hot summer months when people are hosting barbecues and firing up their grill. There are potential sources of fire all throughout a household that many homeowners tend to overlook. Here are a few safety tips to prevent fire in several different areas of you home:

  • Dryers
    • Clean out the lint buildup on the lint filter after every load of laundry.
    • Only dry items that are safe to be put in a dryer.
  • Fire Pits
    • When building a fire pit strategically place it at least 10 feet from any structure.
    • Build your fire pit on a solid surface that is away from overhanging trees.
    • NEVER leave the fireplace unattended.
  • Gas Grills
    • Place the grill outside, at a reasonable distance from the house.
    • Constantly check the grill’s propane hoses durability.
    • Never light a gas grill with the lid closed.

How to Rescue Residential Stonework from Fire Damage

7/18/2017 (Permalink)

When a fire breaks out in your home the main concern is to put it out and then repair all of the damages to the inside of your home. But if you have experienced a moderate to severe fire it is very likely that these incidents have lead to visible marks and blemished on the outside of your home as well.

The good news is that stains on stonework, concrete and other structural materials can almost always be fixed. While brick and concrete are not indestructible, they are extremely sturdy and do not usually crack under the pressure of heat! Therefore we can use straightforward cleaning techniques to restore the outside of your property. Below are three levels of stains that might occur to the outside of your building if you experience a fire:

Light Stains

If there is no structural damage, our SERVPRO technicians can use mild cleaning agents to wash the soot and smoke damage off the surface.

Moderate Stains

The problem with soot is that it can be very acidic and if it is not removed from a structure quickly there is a chance of corrosive residues becoming embedded deep into your stonework. This is why SERVPRO makes sure to pay very close attention to cracked joints.

Heavy Stains

The most severe staining occurs when heavily combustible materials have caught fire and burned for some time. When this happens, jet washing is usually a suitable method for cleaning up the stains!

If you need help restoring your home after a fire give SERVPRO of Decatur a call at 404-378-9998.

SERVPRO of Decatur is a Certified Large Loss Response Team

7/18/2017 (Permalink)

Storm Damage SERVPRO of Decatur is a Certified Large Loss Response Team SERVPRO disaster recovery truck!

SERVPRO of Decatur has been certified as a SERVPRO, Inc. Large Loss Provider! This means we can handle losses of any size, large or small!

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement. Get help from the professionals; call SERVPRO of Decatur at 404-378-9998.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. We are ready for your phone call!

Three Ways to Prevent Storm Damage to Your Home

7/18/2017 (Permalink)

Storm Damage Three Ways to Prevent Storm Damage to Your Home Our highly trained crews are ready to respond 24/7 to storm or flood damage in Decatur!

An unexpected storm can hit your town at any day throughout the year. While it is hard to prepare on the spot when a storm is headed your way there are several preventative measures you can take ahead of time to minimize the risk of damage to your home when severe weather does hit. According to MoonWorks here are three steps you can take before a major storm hits your town.

  1. Remove Dead Wood.

By trimming the trees around your home on a regular basis there is less of a chance for heavy limbs to fall on and damage your home when large winds blow through.

  1. Secure Outdoor Items.

When you are aware of a storm coming your way try to put all loose items such as grills, picnic tables, umbrellas, and lawn furniture inside in order to prevent damage to these items or a nearby window.

  1. Inspect Roof Periodically.

A brand new roof should be able to withstand most weather that comes it way, but if your roof is more like 5-10 years old it might be time to get it checked for loose shingles, nails and sheathing. It is better to go ahead and fix these small aspects of your roof now then to have to pay for the extensive damages when a big storm hits.

How to Prevent Mold in Your Home

7/18/2017 (Permalink)

Mold Remediation How to Prevent Mold in Your Home Give us a call at 404-378-9998.

Unless you are attempting to make blue cheese or penicillin, mold is not something that you want to be messing with or run across in your home or business. Mold can grow anywhere with a lot of moisture present, such as around leaks in roofs, windows, or pipes as well as paper products, cardboard, ceiling tiles, and wood products. Mold can be a difficult and costly problem to fix, but it also can produce harmful allergens and irritants that can compromise your health.

According to the Mother Nature Network here are nine ways to prevent moisture indoors, and the mold that thrives on it.

  1. Identify problem areas in your home and correct them.
  2. Dry wet areas immediately.
  3. Prevent moisture with proper ventilation.
  4. Equip your home with mold-resistant products.
  5. Monitor humidity indoors.
  6. Direct water away from your home.
  7. Clean or repair roof gutters.
  8. Improve air flow in your home.
  9. Keep mold off household plants.

If you are having issues with mold growth in your home or business, SERVPRO of Decatur is here to help!

Commercial Water Damages

7/18/2017 (Permalink)

Water damage can strike your commercial property in Decatur when you are least expecting it. Water damage can happen in a variety of ways including a broken or leaking water line or even a weather related event.

If your property ever experiences water damage here are some tips on how to deal with the damage safely and efficiently.

Safety Tips:

  • Turn off the electricity.
  • Do NOT use home vacuums to attempt to remove water in order to avoid the risk of electric shock.
  • Wash your hands after coming into contact with damaged items.

Steps to take before professionals arrive:

  • Attempt to stop the water at its source.
  • Mop up excess water from floors.
  • Take out wet cushions from chairs or other furniture.
  • Move art and other decorations to a dry area to prevent them being damaged.
  • Take a deep breath, because the professionals at SERVPRO of Decatur is on the way to help you deal with the damage!

Categories of Water

7/18/2017 (Permalink)

Water damage can happen to anyone and at any point in time. In fact, it usually happens at the least opportune times; like the saying goes, “when it rains, it pours.” With this in mind it is important to be as knowledgeable and prepared as possible to handle a water damage situation in your home or building. As stated by the IICRC (Institute of Inspection Cleaning and Restoration Certification), which certifies and sets the standards for the cleaning and restoration industries such as SERVPRO, there are three categories of water that you need to be on the lookout for.

  • Category 1 Water: This form of water comes from a clean and sanitary source (faucets, drinking fountains, showers, etc.) and does not pose a hazard if consumed by humans.
  • Category 2 Water: This category of liquid is also referred to as “grey water” and contains a significant degree of chemical, biological or physical contaminants. If ingested by humans, this type of water can cause illness. Common examples of category 2 water include losses from toilet bowls, water discharge from dishwashers or washing machines, and sump pump failures.
  • Category 3 Water: Refers to the worst classification of water and is known to be grossly unsanitary. It is also called “black water,” and it could cause severe illness or even death if ingested. Sources of this type of water include sewer backup, flooding from rivers or streams, and ground surface water or standing water.

If you ever run into a situation where you are dealing with any of these categories of water, give SERVPRO of Decatur a call at 404-378-9998 and let us handle this disaster for you!

Why you Should Keep your Commercial Air Ducts Clean!

7/7/2017 (Permalink)

Many people or businesses tend to overlook certain aspects of their commercial buildings when they are going through their maintenance checklist. One thing that is often forgotten about is air duct cleaning, because cleaning an air duct system that is not showing any obvious problems can seem like an unnecessary expenditure of time and money. According to the National Air Duct Cleaners Association (NADCA) the rule of thumb for consumers is that “if your air ducts look dirty, they probably are.” While you do not need to clean you air ducts every year, it is not something that you do not want to forget to maintain. Below are some benefits to cleaning your air ducts:

  1. Improved indoor air quality
  2. Greater HVAC system efficiency
  3. Longer HVAC component lifespan
  4. Air duct cleaning conserves energy
  5. Air duct cleaning will save you money in the long run

SERVPRO Supports Early Childhood Literacy

3/18/2016 (Permalink)

SERVPRO of Decatur owner, Patti Brown, is a strong supporter of early childhood literacy. Serving as the Chairperson of the FERST Foundation, Henry County Chapter, she and the other volunteers have put hundreds of books in the hands of low-income children.  She recently was interviewed by Shana Thornton with SCBTV. Watch the interview at https://vimeo.com/157312413.

SERVPRO of Decatur is a Certified Large Loss Response Team

3/18/2016 (Permalink)

Storm Damage SERVPRO of Decatur is a Certified Large Loss Response Team Ready When You Need Us

SERVPRO of Decatur has been certified as a SERVPRO, Inc. Large Loss Provider! This means we can handle losses of any size. Whether it's a busted pipe under the kitchen sink, or a major flooding in your commercial building, call us 24/7 for your restoration needs.

Listen to Wisdom...Prepare for the Unexpected!

3/18/2016 (Permalink)

Building Services Listen to Wisdom...Prepare for the Unexpected! Listen to Wisdom You Must

Let us be the "force with you!" With our FREE Emergency Ready Plan, we can prepare you for unexpected emergencies. Whether it's busted pipes, fire damage, or a flooded basement, we can help make your property appear "Like it never even happened."

Now Hiring! Production Crew Chief

2/24/2016 (Permalink)

Do you love the challenge of leading a team and helping customers through a difficult situation? Do not miss your chance to join our nationally recognized company. As the Production Crew Chief for SERVPRO of Henry & Spalding Counties, you will be making a difference in the lives of our customers each and every day. We have a sincere desire of helping make fire and water damage “Like it never even happened!” We are seeking a team member who is comfortable working in challenging situations, meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have outstanding interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, enjoys providing superior service, and loves taking ownership. As a valued member of our team, you will be part of a stable, growing company, offering state-of-the-art customer service and products throughout the United States. You will receive a competitive pay rate, with opportunity to learn and grow.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water/fire losses.
Communicate with property owners and insurance adjusters.
Project estimating, costing and quality control.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

Must have a professional appearance and great attitude.
Must have a valid driver license with a reasonable driving record.
Must be able to pass a criminal background check and a drug test.
Because we provide 24 hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.

RECOMMENDED REQUIREMENTS

At least 6 months experience in the Fire and Water restoration industry.
IICRC WRT certification.

Please email your resume to sp8537@SERVPRO8537.com or visit our office to complete an application.

Join Our Team! Hiring Production Technicians Now

2/24/2016 (Permalink)

Do you love the challenge of leading a team and helping customers through a difficult situation? Do not miss your chance to join our nationally recognized company. As a Production Technician for SERVPRO of Henry & Spalding Counties, you will be making a difference in the lives of our customers each and every day. We have a sincere desire of helping make fire and water damage “Like it never even happened!” We are seeking a team member who has a great attitude, is able to work efficiently in high demand situations, and is dependable and energetic. Our idea of the ultimate candidate is one who is proactive, enjoys providing superior service, and loves taking ownership. As a valued member of our team, you will be part of a stable, growing company, offering state-of-the-art customer service and products throughout the United States. You will receive a competitive pay rate, with opportunity to learn and grow.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water/fire losses.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

Must have a professional appearance and great attitude.
Must have a valid driver license with a reasonable driving record.
Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft. Must be able to pass a drug test.
Because we provide 24 hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.

RECOMMENDED REQUIREMENTS:

Experience in the Fire and Water restoration industry.
IICRC WRT certification.

Please email your resume to sp8537@SERVPRO8537.com or visit our office to complete an application. 

SERVPRO of Henry & Spalding Counties
934 Dailey Mill Rd.
McDonough, GA 30253

Local business makes UGA Top 100 list

2/22/2016 (Permalink)

General Local business makes UGA Top 100 list Danny Brown

SERVPRO of Henry and Spalding Counties (SERVPRO of Clayton County, SERVPRO of Decatur) has been named in the UGA Alumni Association’s ranking of the “2016 Bulldog 100: Fastest Growing Bulldog Businesses.” The honor marks the fourth year the McDonough-based firm has made the list.  “We are honored to be selected to the Bulldog 100 again this year,” said Brown in a press release statement. “This award is due in large part to our dedicated team of professionals who work hard each day for our customers to help make fire and water damage "Like it never even happened.’” Read full article

What Do You Want for Christmas? A CAREER AT SERVPRO

12/16/2015 (Permalink)

General What Do You Want for Christmas? A CAREER AT SERVPRO NOW HIRING - Join our Team!

What is the Christmas present that "keeps on giving" and no one wants to return? A CAREER AT SERVPRO of Decatur! Now hiring for an Administrative Assistant in our Construction Division and Crew Chiefs and Technicians in our Water Division.  Apply now -

Administrative Assistant - Construction - https://www.ziprecruiter.com/jobs/SERVPRO-of-henry-spalding-counties-a3cf3f82/administrative-assistant-construction-5eb55f15

Crew Chief - https://www.ziprecruiter.com/jobs/SERVPRO-of-henry-spalding-counties-a3cf3f82/production-crew-chief-10fac8e3

Production Technician - https://www.ziprecruiter.com/job/fb587de6

Congratulations to our Facebook Contest Braves Tickets Winner!

10/19/2015 (Permalink)

Congratulations to our Facebook Contest Braves Tickets Winner, Monica Tookes! Monica won tickets for her and a friend to enjoy a day of Braves baseball! To see how you can win, "Like" us on Facebook at https://www.facebook.com/SERVPRO8537?ref=settings

2015 BOMA Bowl

4/24/2015 (Permalink)

Thanks for all our friends from BOMA who joined us in a fun day of bowling at the 2015 BOMA Bowl!

SERVPRO of Henry & Spalding Named to UGA's Bulldog 100 List for Third Time

2/16/2015 (Permalink)

Community SERVPRO of Henry & Spalding Named to UGA's Bulldog 100 List for Third Time UGA Alumni Association's Bulldog 100 Award

Congratulations to Danny and Patti Brown for being named in the UGA Bulldog 100 List. The University of Georgia's Bulldog 100, a program coordinated by the UGA Alumni Association, recognizes the 100 fastest-growing businesses owned or operated by UGA graduates. This is the third year the companies has earned this honor, first in 2010 and again in 2011.

Patti Brown Receives the 2014 BOMA President's Award

2/12/2015 (Permalink)

Commercial Patti Brown Receives the 2014 BOMA President's Award Patti Brown receives 2014 BOMA President's Award

Each year, BOMA Georgia recognizes the outstanding achievements of members and staff through its Association Awards.  BOMA International honors exemplary individuals with several of its own recognition awards and special appointments. This year, BOMA selected Patti Brown as it's President's Award recipient as a result of her hard work, dedication and the impact she has contributed to the organization.

SERVPRO of Henry & Spalding Counties Sponsors Henry Has Talent

2/10/2015 (Permalink)

Community SERVPRO of Henry & Spalding Counties Sponsors Henry Has Talent 7th Annual Henry Has Talent Show winners

On February, 7, SERVPRO of Henry & Spalding Counties had the privilege of sponsoring the winners of the 7th Annual Henry Has Talent show presented by the FERST Foundation of Henry County and Kiwanis International. Congratulations to this year's Henry Has Talent show winners: 1st place - Keeley Adkisson, 2nd place - Upstage Dance Center, 3rd place - Gym Tech Fusion

SERVPRO Sponsors CBRE at Hot Chocolate 5K

1/27/2015 (Permalink)

SERVPRO of Decatur partners with CBRE to join the 19,000 runners who participated in the Hot Chocolate 15K/5K RAM Racing Series run in Atlanta on January 24.

"Courtney and I wanted to say thank you so much for sponsoring the CBRE Rising Professionals Organization! Everyone had a great time and loved that our group was able to partner with SERVPRO of Decatur to support the Ronald McDonald charity. Thank you again!" ~ Megan Montgolf

Danny and Patti Brown's SERVPRO Named to UGA's Bulldog 100 List

12/16/2014 (Permalink)

A huge shout out to our employees who helped us receive the honor of being named to the University of Georgia Alumni Association’s 2015 Bulldog 100 list!  The rankings will be unveiled during the 2015 Bulldog 100 Celebration on February 7 at the Atlanta Marriott Marquis.

http://news.uga.edu/releases/article/sixth-bulldog-100-list/

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