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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Do you think you may have mold after a severe storm?

7/8/2021 (Permalink)

It’s been raining a lot in Decatur these past few weeks. Those are some ideal conditions where mold can spread quickly since it requires moisture and high temperatures to spread throughout our homes. If you can see something resembling mold…it is probably mold.

Prevention and maintenance are key to keep your attic mold-free. Call a professional roofing company to inspect your roof and check for leaks. A small leak over a long period of time can cause extensive damage to your home. 

Inspect your attic regularly and make sure vents are not blocked by boxes, crates, critters, or insulation. If your HVAC system is in your attic, check to see if there are any leaks or excessive moisture around the unit (pay close attention to the condensate pan and drain line.) Make sure ducts from the kitchen or bathrooms run to the exterior of your home and not just the attic.

Have a Mold Problem? Call Us Today at 404-378-9998. We specialize in water and mold damage restoration, with advanced training in restoration techniques and the experience and specialized equipment to quickly restore your property.

Follow these useful fire damage tips

7/8/2021 (Permalink)

This is what you can do until help arrives

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of the leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

If you have any questions, call SERVPRO of Decatur at 404-378-9998

Fire Damage Services offered by SERVPRO of Decatur

7/7/2021 (Permalink)

Our Fire Technicians’ main goal is to prevent fire and smoke damage from causing further property damage to your home. When you call SERVPRO of Decatur, rest assure that we will inspect and examine the structure to identify problem areas and possible hazards. We will stabilize the structure and board up doors and windows if necessary to prevent vandalism, looting, and trespassing.

If there is water damage after the fire department leaves, we will get in touch with our water division and schedule a team to start the remediation process. We also have the ability to set up generators, in case there is no electricity.

SERVPRO of Decatur will work with homeowners to make the fire cleanup process as painless as possible. If you need help, call us today at 404-378-9998 to make it “Like it never even happened.”

Do you know the difference between a tornado watch and a tornado warning?

7/7/2021 (Permalink)

We’ve had an incredibly stormy summer around Decatur. Do you know what it means to be under a tornado watch? Do you know the difference between a tornado warning and a tornado watch? Tornadoes are arguably nature's most violent storms and it is important to be knowledgeable about these differences.

The National Weather Service says that an easy way to remember the difference is Tornado Watch- Be Prepared! Tornado Warning- TAKE ACTION!

A Tornado Watch is issued by the Storm Prediction Center (NOAA) https://www.spc.noaa.gov/  and it means that tornadoes are possible in our area. A Tornado Warning means that a tornado has been sighted, and there is imminent danger to your life and your home. Go to an interior room, with no windows, on the lowest level of your home. If you live in a mobile home, seek shelter in a building.  Make sure you have a way to get real-time warnings (TV, radio, weather app, Wireless Emergency Alert, etc.)

It is important to remember that just because nothing happened last time there was a tornado warning or watch in your area does not mean it cannot happen now. Tornadoes can cause massive destruction within seconds, so always, always, always err on the side of caution.

If you have storm damage, please do not hesitate to contact SERVPRO of Decatur at 404-378-9998.

Source: https://www.weather.gov/safety/tornado-ww

https://www.forbes.com/sites/marshallshepherd/2018/08/02/the-good-bad-and-ugly-of-responses-to-a-tornado-warning-in-georgia/#354e119a612a

Cleaning Tips for Outdoor Spaces

7/6/2021 (Permalink)

Summer is the perfect time to tidy outdoor spaces.  You can spruce up common outdoor areas and get them back in working order for tenants to enjoy over the summer and fall.

  • Scrub metal and wrought iron furniture
  • Apply a fresh coat of paint or stain to prevent rust
  • Dust and clean light fixtures to brighten up patios and outdoor spaces.
  • Pressure wash concrete and walls
  • Mow the lawn, plant new flowers, and cut any dead branches or trees.
  • Clean windows and double-check to make sure they have a tight seal. If you see that the windows are foggy, it could be an indicator that you have broken seals.
  • Call pest control to make sure that your tenants can enjoy the outdoor spaces without worrying about ants, spiders, mosquitoes, etc.

Tips to protect your basement from storm damage and flooding

7/6/2021 (Permalink)

According to the Insurance Journal, weather incidents account for more than half of all homeowners’ insurance claims.

Weather incidents account for more than half of all homeowners’ insurance claims according to the Insurance Journal. If you do not want your newly finished basement to become an indoor pool after a bad storm… follow these tips. 

  • Prevention and maintenance is key
    • Clean the gutters regularly. If you cannot do that safely, hire a professional company to help you with this task.
    • Invest in a sump pump.
    • Try to keep as much of the rainwater away from your home. Look at the grade of your backyard and make sure it slopes away from your home and not towards your basement).
    • Repair any visible cracks in the walls or floors.
    • Review your insurance policy and check for flood insurance. Only 5% of homeowners in the US have flood insurance.
    • Buy flood sensors or ask your security company about them. New technology allows you to monitor your basement from your phone.

Safety tips after a storm

7/5/2021 (Permalink)

Follow these tips to keep your family and your property safe after experiencing severe weather.

  • ALWAYS follow warnings and signs about flooded roads.
  • Do not drive in flooded areas. It does not take much water for a car to be swept away.
  • Wash your hands with soap and water if you have been in contact with floodwater.
  • Make sure to have an evacuation plan and share it with the whole family
  • Stay away from doors and windows.
  • DO NOT use a wet electrical device.
  • Unplug appliances
  • If the power is out, it is advised to use flashlights, not candles.
  • Wait at least 30 minutes after hearing thunder before leaving your house or shelter
  • Stay away from power lines
  • Follow the CDC’s cleanup tips, or call SERVPRO of Decatur to help- 404-378-9998

Source: https://www.cdc.gov/disasters/hurricanes/be-safe-after.html

Fire prevention is the key to opening back your business after a fire

7/5/2021 (Permalink)

Fire prevention is key. Here are some tips to help your business reduce the chances of smoke and fire damage.

  • Call the Decatur government office and see if they offer a handbook about fire safety. You can also ask and see if a fire marshal can come and visit your business to spot any hidden dangers
  • If possible, have an automatic sprinkler system in place
  • Make sure your business has smoke and carbon monoxide detectors on every floor
  • Make sure fire extinguishers are in working order
  • Have an evacuation plan and make sure your employees know it
  • If possible, conduct a fire drill every year (who will call 911, which exits to use, where the different meeting points are, where the first aid kits are located, etc.)
  • Make sure all extension cords are off the floor, and not being crushed by any other equipment or furniture.
  • Remove clutter around exit points.

If you need our help, call us today at 404-378-9998

Tips to avoid grill fires

6/1/2021 (Permalink)

The summer is the peak season for grilling fires. According to the National Fire Protection Association, from 2014 to 2018, grills, hibachis, or barbecues were involved in more than 10,600 home fires per year.

Homeowners need to check the readiness of their outdoor cooking equipment – like grills and propane tanks – to help ensure summer cooking fires don’t become house fires.

  1. Check your grill for cleanliness and damage. Remove grease or fat buildup from the grills and in trays below the grill before the first use and after each subsequent use.
  2. Position your grill well away from your home and deck railings, and out from under eaves and overhanging trees.
  3. Keep children and pets at a safe distance – at least three feet from the grill.
  4. Never leave the grill unattended when in use, and always grill outside.
  5. For propane grills: Check for leaks in the gas tank hose, and open the top before lighting the grill.
  6. For charcoal grills: DO NOT add starter fluid to the fire, and dispose of remaining coals in a metal container.

Our SERVPRO-trained professionals are here to help you recover if you do experience a fire, just call 404-378-9998.

Plan to stay in business

5/27/2021 (Permalink)

This month, join us in preparing for emergencies and disasters of any kind and encourage your tenants to become more prepared, too.

Having a business continuity plan can help protect your business, employees, and maximize your chances of staying in business after a disaster.

Take three easy steps:

  • Download the FREE Emergency Ready Profile (ERP) App. By completing the profile for your business, you minimize business interruption by having an immediate plan of action.
  • Plan to stay in business
    • Update and distribute emergency contact information to your employees and tenants. Organize
    • Organize an Emergency Preparedness Procedures review to go over your company’s emergency plan
    • Practice Shelter-in-Place drills
    • Show tenants and employees where they can find emergency supply kits around the building
  • Protect your investment

For more information and tips, you can visit ready.gov/business.

If you need assistance with water or fire damage, you can call SERVPRO of Decatur 24 hours a day, 7 days a week (including holidays) at 404-378-9998

Most Common Causes of Water Damage in Your Home

5/27/2021 (Permalink)

  • Poor gutter maintenance- You should create a routine and start inspecting your gutters once a year (more if your house is surrounded by a lot of trees). Poor gutter maintenance can cause major water damage in your whole house, like in the roof, siding, windows, trim, and doors. Inspect the gutters and make sure there are no leaky seams, standing water, missing flashing, and make sure that the downspouts are working properly.
  • Plumbing issues- Older homes are more likely to have plumbing issues. If you see an increase in your water bill, immediately call a plumber so they can find potential hidden issues in your home.
  • Leaky or bursting pipes- This issue can occur over a long period of time or suddenly, especially if it happens behind big appliances like a fridge or dishwasher. A small drip over time can create major issues under your floors or behind walls.
  • HVAC (Heating, Ventilation, and Air Conditioning) Unit issues- Make sure you inspect your HVAC system regularly because it could be malfunctioning, circulating dust, malodors, and other pollutants.

SERVPRO of Decatur is always available to handle any water damage emergency, call us 24/7 at 404-378-5689.

How to prevent water damage in your home

5/24/2021 (Permalink)

There are some preventative measures homeowners can take to help avoid water damage in the home and prevent costly remediation. The longer the damage goes unnoticed and undetected, the longer it will take to fix it.

The Top 5 Ways to Prevent Water Damage

  • Gutters- properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into the home, potentially causing significant water damage. Homeowners should make it a priority to regularly clean gutters and have them professionally maintained throughout the year.
  • Cut down trees- dead trees can topple over during a storm and cause major damage to your home. Roots can wrap around pipes and break them.
  • Know the location of the main water break- let the whole family know how to shut it off in case of an emergency.
  • Properly Storing Valuables- the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from the water!
  • Seasonal Cleaning- throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

Flooding due to heavy storms

5/24/2021 (Permalink)

Flooding in the spring is very common in the South. Immediate action is needed, and you need a company with storm damage experience like SERVPRO of Decatur to help. We provide 24-hour Emergency Services 7 days a week.

If you see mold damage that covers more than ten square feet, make sure you hire a company with vast experience in the mold remediation and emergency flood cleanup industry. Time is of the essence in these situations, and quick handling of the cleanup process can minimize the damage if it is handled within the first 24 to 48 hours.

Keep in mind that only flood insurance will cover the damage from floods. If you are not sure about your coverage, contact your insurance agent to review your policy and learn more. Keep in mind that the waiting period for flood insurance range between 14 and 30 days.

If you need assistance, call SERVPRO of Decatur at 404-378-9998

SERVPRO of Decatur has new owners!

3/22/2021 (Permalink)

New owners of SERVPRO of Decatur, Michael Crawford and Ryan Braswell Meet the new owners of SERVPRO of Decatur

SERVPRO of Decatur has had a new change in ownership!!

Get to know them:

Michael Crawford attended Georgia Southern University where he was the president of the Kappa Sigma fraternity. He graduated in 2004 with a Business degree in Logistics and Intermodal Transportation. He joined the SERVPRO family in 2015 as the Operations Manager and now is the proud owner of 3 franchises along his brother-in-law, Ryan Braswell. He is married to Jessica and they have two beautiful daughters. He roots for the Atlanta Braves and is a UGA football fan.

Ryan Braswell started his SERVPRO career back in 2008 in the Water Department as a Production Technician. He became the Contents and Fire Division Production Manager a few years later where he has grown the division for the past ten years. He is married to Jennifer and they have two amazing kids. He loves cheering for the UGA Bulldogs in his spare time.

How Agents Can Benefit By Referring SERVPRO of Decatur

3/19/2021 (Permalink)

When an agent calls one of our SMRs, they have the peace of mind knowing that SERVPRO of Decatur will handle it from start to finish, keeping them informed every step of the way.

Our technicians have the necessary equipment, technology, and training to handle any size disaster.  We will document and communicate the restoration process to you and your customers and help them with the documentation for fast claim processing. Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and will be more receptive to allowing you to provide additional solutions.

 Services

Restoration:

  • Fire, Smoke, and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move-Outs and Contents Restoration
  • Reconstruction

Cleaning:

  • Deodorization
  • Vandalism
  • Carpet, Upholstery, Drapes, and Blinds
  • Ceilings, Walls, and Hard Floors

Contact the professionals at SERVPRO of Decatur, we are available 24/7- 404-378-9998.  

What To Do Until Help Arrives

3/18/2021 (Permalink)

At SERVPRO of Decatur, we know that water damage is a huge disruption to your life. Rest assured, that when you call the professionals at SERVPRO of Decatur, we will be on scene as soon as possible to help make it "Like it never even happened."

These are some steps you should take until help arrives

What to do after flooding

  • Remove excess water my mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop contents
  • Remove and prop up wet cushions and upholstery
  • Remove colored rugs from wet carpet
  • Remove picture frames and other art objects to a dry room
  • Gather items off the floor

What NOT to do after flooding

  • Do not turn ceiling lights or fans if the ceiling is wet
  • Do not enter rooms if the ceilings are sagging
  • Do not use your personal vacuum to extract water
  • Do not leave books and other reading materials on wet floors

**Please do not attempt these steps if the situation is potentially dangerous.

If you need help, contact a professional restoration company like SERVPRO of Decatur. WE have highly trained managers and technicians ready to help- 404-378-9998.  

SERVPRO of Decatur’s differentiators

3/17/2021 (Permalink)

Here are just a few reasons why you should choose SERVPRO of Decatur for your water, fire, storm damage, or any other disaster.

  1. Training and Certification- We have an in-house trainer that conducts workshops and prepares our technicians for the rigorous certification process to be IICRC certified. We believe that training and tech support are paramount in order to provide the best service to our customers.
  2. Communication – SERVPRO of Decatur focuses on daily project communication. Our Project Managers will keep homeowners and property managers in the loop as to what is going on throughout the process.
  3. Experienced Project Managers – SERVPRO of Decatur has dedicated Residential and Commercial Project Managers with over 50 years of Disaster Restoration experience. That experience is priceless in order to get homes and businesses back to their preloss condition.
  4. DryBook Mobile –SERVPRO of Decatur utilizes DryBook, a proprietary software package owned by SERVPRO Industries. This software allows technicians to effectively track drying progress, and ensures that only the amount of equipment suggested by the industry standard IICRC s500 is placed. Rest assured that our technicians will only be placing equipment that is needed to dry the building, not pad the bill.
  5. National Footprint– We are a locally owned business with national resources. We are part of a national network of over 1,700 Franchises around the country 1700 franchises placed strategically throughout the country in order to help our customers during major events.

Call us today at 404-378-9998, we are available 24 hours a day, 7 days a week. 

SERVPRO of Decatur is ready to handle any size disaster

3/16/2021 (Permalink)

SERVPRO of Decatur specializes in water, fire, storm, and mold remediation for residential and commercial properties. No job is too big or too small for us! We can handle any of your restorations needs 24 hours a day, 7 days a week because emergencies do not wait for regular business hours and neither does SERVPRO of Decatur.

We have a 30,000 sq. ft. warehouse, IICRC-certified technicians, and friendly office staff that can respond to any size disaster.

Commercial large loss clients

  • Property management facilities
  • Hospitality industry
  • Warehouses
  • Universities and schools
  • Municipalities
  • Medical Facilities

If your home or business has suffered any water, fire, or storm damage, don’t hesitate to contact SERVPRO of Decatur at 404-378-9998. We are here to help and make it "Like it never even happened."

Choose a Trusted Restoration Company

3/15/2021 (Permalink)

In the aftermath of a disaster, calling a qualified restoration company that would handle all aspects of the restoration and reconstruction process is the key to minimizing the damage and costs.  

Residential Services

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Restoration & Major Events
  • Commercial Cleaning Services
  • Commercial Reconstruction Services

Our SERVPRO of Decatur team is available 24 hours a day, 7 days a week to respond to any size disaster. We have a fully equipped 30,000 sq. ft. warehouse and highly trained technicians that can respond to any size disaster. If your home or business has sustained damages, call 404-378-9998.

Fire Safety Tips for your Decatur Home

1/7/2021 (Permalink)

Did you know that the leading cause of home fires in the U.S is caused by eating equipment? During the colder months of December, January and February is where more than half of these accidents happen.

The National Fire Protection Association has a few tips to prevent these types of fire

  • Keep contents and anything that could burn at least three feet away from space heaters.
  • Have your heating equipment cleaned and inspected every year by a professional.
  • Never leave a portable heater unattended. ALWAYS TURN IT OFF.
  • Read the instructions when dealing with fuel burning space heaters. Pay attention to what kind of fuel is needed.
  • Install smoke alarms throughout your home and test them at least once a month.
  • DO NOT use your oven to warm your home.
  • Hire a professional to install stationary space heaters in your home.

SERVPRO of Decatur professionals are here to help you deal with any fire or smoke damage. Our highly trained technicians have the expertise and the equipment necessary to handle any size disaster. Call us at 404-378-9998.

Flooded basement due to heavy rain

11/5/2020 (Permalink)

Basement floods are very common after a heavy rainstorm and are one of the first places to sustain damage. We know how stressful it can be for you to find your finished (or unfinished) basements with standing murky water and your furniture and contents wet.

Call a restoration company with the necessary experience to deal with extensive water damage like SERVPRO of Decatur. We can help homeowners 24 hours a day, 7 days a week. One of our Flood Managers will inspect the damage using state of the art equipment, prepare and estimate, and our IICRC certified technicians will immediately start the drying process. Our number one goals is to minimize any disruption to your life and make it “Like it never even happened.”

For all your water restoration needs, call SERVPRO of Decatur at 404-378-9998 and schedule an appointment.

Signs Your Roof Has Storm Damage

7/31/2020 (Permalink)

Time, heavy rains, strong winds and heat are some of the things that can damage your roof and cause major damage to your house.  

If you suspect your roof was damaged after a storm, inspect it from the outside and the inside. Look for shingles around the yard. We recommend homeowners to contact a professional roofer to go out and inspect the roof for cracked, curled or missing shingles. Inspect gutters for leaks and clogs and make sure the drip edge has not been damaged.

Look for stains and wet spots on the ceiling and walls, bubbling or flaking paint. If you have an attic, inspect it for wet insulation, mold, or any wet areas.

Contact Us Anytime

The team at SERVPRO of Decatur has the required training and experience in water damage restorations, fire damage restoration, mold remediation, and storm cleanup- We are available 24 hours a day, 7 days a week- 404-378-9998. 

Campfire Safety Tips

7/31/2020 (Permalink)

Who does not love to get away from hectic city life and spend a few summer days in the middle of nowhere?

Keep your family (and mother nature) safe by follow these simple, but important, campfire safety tips

  • Check if there are any fire restrictions
  • Pick a campfire spot downwind from your tent and make sure it is at least 15 feet away
  • Use existing fire pits or fire rings (if possible)
  • Use three types of woods
    • Tinder- dry leaves, dry grass, twigs
    • Kindling- small twigs
    • Fuel- large pieces of wood
  • Start the fire on a leveled ground
  • Do not use flammable liquids to start the fire
  • Have a bucket of water ready to put the fire out in case of an emergency
  • Keep the fire small and under control
  • Extinguish the fire before going to bed or leaving the campsite

** Source: recreation.gov, Smokeybear.com 

Ways to Prevent Storm Damage to Your Home

7/30/2020 (Permalink)

Summer storms around Decatur can be severe. There are a few things you can do around the house before a storm hits to minimize the damages.

Inspect Roof Regularly

New roofs should not present a lot of problems for homeowners, but if the roof is five to ten years old, it would be a good idea to inspect it for loose shingles, sheathing and nails. If you notice any of these problems, fix them right away to protect your property from sever storms.

Remove Dead Trees

Do not wait until it is too late to remove dead trees around your property. The roots of a dead tree are not strong, making it easier for it to topple over after a strong storm.  Trim limbs and dead wood so there is less of a chance of them falling and damaging the roof, windows, siding, vehicles, etc.

Secure Outdoor Furniture

Secure grills, tables, umbrellas, and other furniture to prevent damaging your property.

For storm damage cleanup, call SERVPRO of Decatur at 404-378-9998

All you need to know about broken supply lines and water damage

7/30/2020 (Permalink)

A very important part of your home maintenance is the pluming system. A faulty or corroded supply line can cause major problems around your home.

Supply lines are thin hoses that run to appliances like dish washers, refrigerators, toilets, water heaters, washing machines, etc. Not every supply line is the same, and the quality and price of these items vary drastically. If homeowners opt for the cheaper versions, they have to keep in mind that hoses should be checked and replaced often. If you have never checked you supply lines, now would be a good time to do so.

Plastic lines usually have a warranty of around 5 to 7 years, and some stainless-steel water supply lines have a lifetime warranty.

If you experienced this type of water loss, call SERVPRO of Decatur at 404-378-9998 to help. Our water technicians are available 24 hours a day, 7 days a week.

Prevent Water Damage in your Decatur Home

7/29/2020 (Permalink)

Rain, rain, please go away! We have had so many pop-up summer storms lately that can lead to major water damage in your home.

Here are some tips you can follow to help avoid extensive water damage and prevent costly reconstruction costs.

  • Store your precious belongings, such as photo albums, books, or any other mementos, in plastic storage bins
  • Regularly clean gutters. If you cannot do it safely, hire a professional to do it and maintain it throughout the year. Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation.
  • Do a seasonal cleaning and get rid (or donate) unwanted items throughout the year and clean before storm season approaches.

The professionals at SERVPRO of Decatur are here to get your house or business back in working order. Call us at 404-378-9998.

Commercial Water Damage and How to Deal with It

7/29/2020 (Permalink)

Time is money when it comes to water damage. Act fast, because the sooner you start mitigating the damage, the sooner you can get your business operations back and running.

 Here are some tips to follow after a water damage:

  • Immediately turn off the electricity.
  • DO NOT use a regular vacuum to remove water (this is to avoid the risk of electric shock).
  • Wash your hands right after touching or moving contaminated items.
  • Have a plan to inform tenants of possible disruptions to their business.

Steps to take before professionals arrive:

  • Find the source and attempt to stop the water leak.
  • Mop up excess water.
  • Inspect furniture and upholstery and remove any wet materials.
  • Move art and other decorative pieces to a dry area to prevent further damage.
  • Call the professionals at SERVPRO of Decatur and our highly trained water technicians will help you deal with the damage!

Fire Damage Restoration Tips

7/28/2020 (Permalink)

Here are some tips to follow after you experience a fire in your home

  • Try not to touch content that has been damaged by fire or soot. Inadvertently, you could be damaging more furniture, walls, upholstery etc.
  • Do not to walk over singed carpet and rugs. If you cannot avoid it, use old sheets or towels around high-traffic areas.
  • If you have power, consider yourself lucky. If electricity is off, remember to empty the refrigerator and freezer.
  • Water indoor plants and make sure you wipe both sides of leaves.
  • Inspect and change HVAC filters.
  • Contact a repair service if you suspect your appliances were affected by the fire.
  • Inspect the ceiling and light fixtures (fans) to make sure there is no fire or water damage. If you believe they were damaged, contact an electrician.  
  • If your clothes were damaged by smoke or soot, make sure that the drycleaner has experience removing smoke odors. Improper cleaning may set the smell.

If you have any questions or need our help, please call SERVPRO of Decatur today- 404-378-9998.

Fire Extinguisher Use

7/28/2020 (Permalink)

Fire extinguishers save lives

The National Fire Protection Association (NFPA) says that having a fire extinguisher available is just one element of a fire emergency plan, but always keep in mind that the most important thing is SAFETY.

OSHA regulations state that business owners and employers are responsible for the placement, use, maintenance, and testing of fire extinguishers. They always have to maintain fully charged and operable fire extinguishers in designated places. All employees should be trained on how to properly use a fire extinguisher and regularly do fire drills to practice the escape plan.  

If you must use an extinguisher, remember the word PASS

  • Pull- Pull the pin
  • Aim- Aim low at the base of the fire
  • Squeeze- Squeeze the operating lever above the handle
  • Sweep- Sweep the nozzle from side to side

If you need help with fire cleanup and restoration, SERVPRO of Decatur can help! Call us today at 404-378-9998

Determining what type of water damage you are dealing with

7/10/2020 (Permalink)

When our technicians go to a home or business, the first thing they must do is determine what kind of water damage they are dealing with. In the industry we use Categories to determine if we are dealing with clean water, gray water, or black water.

Category 1 (clean water) damage is usually from a broken pipes, rain or snow water, overflowing sinks, etc.

Category 2 (gray water) damage does not contain human waste products. It could be due to a leaking washing machine, or a leak in an aquarium.

Category 3 (black water) damage is the most contaminated type of water loss, and it comes from sewage backups or floodwater from natural disasters. If you are dealing with this type of loss, call a professional immediately.

Call SERVPRO of Decatur if you have any questions- 404-378-9998

No job is too large for our specialists

7/9/2020 (Permalink)

Contact us at 404-378-9998 today

SERVPRO of Decatur has the training, the resources, and the knowledge to handle any job. We are available to help 24 hours a day, 7 days a week (including all holidays).

Our highly trained technicians provide excellent results while minimizing the disruption to the tenants and customers. They have attended continuing training courses to receive their Institute of Inspection, Cleaning and Restoration Certification (IICRC). We take training very seriously, that is why our in-house Training Specialist schedules weekly courses to keep our staff updated on the latest procedures and techniques.

Our production crews have been helping businesses in Decatur since 2003. They are available to help you deal with mold removal, water damage, fire damage, and storm damage.

You can contact us at 404-378-9998 today  

Are you prepared to keep your family safe during a Tornado?

7/9/2020 (Permalink)

Approximately 800 tornadoes hit the United States every year. F-4 or F-5 tornadoes could cause billion of dollars in damages. Meteorologists can predict the right conditions for a tornado to form in the area a day or two in advance, but that is not always the case. According to the National Oceanic and Atmospheric Administration there are four things needed for a tornado to form- moisture, instability, lift and wind shear. 

During bad weather, tune in to NOAA radio or your local news channel to see the latest weather updates. Stay away from windows. There are old myths that recommended opening all the windows in the home so that the wind could circulate and that it would help equalize the pressure, but that is what they are…myths. The best thing you can do during a tornado warning is go to your basement, storm safe, or an interior room with no windows. 

Lightning and Home Fires

7/8/2020 (Permalink)

The National Fire Protection Association (NFPA) estimates that local fire departments in the US respond to an average of 22,600 fires started by lightning every year. Lightning-related fires are more common from June through August, especially in the afternoons and evenings.

If you think your home has been struck by cloud-to-ground lightning, call your Decatur Fire Department immediately. When a bolt of lightning hits a surface, it is over 53,000 degrees Fahrenheit (5 times hotter than the surface of the sun). A fire might not be evident at first, until it is too late since it is common for these types of fires to start in the attic.

If you can hear thunder, you are within 10 miles of a storm, that means that your home can by struck by lightning even that far away. Stay indoors and away from windows and doors, try not to use too many electronics, and it is a good idea to unplug phones, computes, and TVs. Wait at least 30 minutes to go outside after a storm has passed. 

SERVPRO of Decatur is locally owned and operated, and we are always ready to help homeowners with fire damage emergencies. If you need help, call us at 404-378-9998

2020 Hurricane Season Is Here

7/8/2020 (Permalink)

The 2020 hurricane season officially began on June 1st. NOAA’s Climate Prediction Center predicts a busy Atlantic hurricane season. It says we can expect anywhere from 13-19 named storms, and of those 6 to 10 can turn into hurricanes in 2020.

Click here to see what the Red Cross recommends to have in a survival kit.

Our Decatur crews specialize in storm damage and are highly trained. We use state of the art equipment to restore your property to its pre-storm condition. Since we are located in Decatur, we are able to respond faster to any size disaster. Another advantage of working with us is that we have access to equipment and personnel from a network of more than 1,700 Franchises across America and we are ready to act at a moment’s notice. If you ever need our help, call us at 404-378-9998.

How to avoid a mold problem in your building

7/7/2020 (Permalink)

Contact SERVPRO of Decatur at 404-378-9998

Every property manager, building engineer and business owners should take mold in their building seriously. That is why keeping up with the maintenance of the property is so important. A small mold problem can turn into a disaster if it remains unaddressed (or undiscovered).

Mold loves to grow where there is excessive moisture and it can be found almost anywhere, on wood, carpet, insulation, drywall, etc. The best advice we can give is to fix the leak or the source of the moisture problem, when you control the moisture, you can control the mold growth. It is important to clean the affected areas within the first 24 to 48 hours to prevent mold growth. 

To learn more the U.S. Environmental Protection Agency (EPA) has more information about mold here.

Contact SERVPRO of Decatur at 404-378-9998 if you need assistance with mold remediation.

Are you ready for severe weather?

7/7/2020 (Permalink)

Call SERVPRO of Decatur- 404-378-9998

After a severe storm passes through Decatur, the damage to your home could range from non-existent to extensive.  Before venturing outside to inspect the damage, make sure it is safe to do so.

Wait at least 30 minutes after the storm has passed to go outside. Watch for downed power lines, trees, broken glass or any other sharp objects. If you smell gas, shut off the main gas line immediately, open doors and windows and step outside. Only go to the roof if you believe it is necessary; if not, call a professional company to do it for you.

Call a trusted restoration company like SERVPRO of Decatur to help you with any board up or tarps needed. We are available 24 hours a day, 7 days a week.

It is always a good idea to have a basic disaster supplies kit handy and always be prepared for the unexpected next time a big storm hit our area

  • Food- A minimum of three-day supply of non-perishable items
  • Water- one gallon of water per person per day for at least three days
  • National Oceanic and Atmospheric Administration (NOAA) Weather Radio
  • Flashlights
  • First aid kit
  • Fully charged cellphone (backup charger)

You can download the recommended supplies list here

Fire Prevention- Do Fire Drills at Home

7/6/2020 (Permalink)

Call us- 678-432-3003

According to the National Fire Protection Association, fire departments in America respond to a fire every 24 seconds in the United States (over 70% were homes.)

Kids learn how to react to a fire if it happens at school, since they conduct fire drills, but most do know what to do if a fire occurs at home. That is why it is so important to come up with a home evacuation plan and do regular fire drills. You should come up with an evacuation plan and get the whole family involve, even the little ones. 

Pick a meeting place far enough from the home, preferably on the front yard. Show everyone in the family where the smoke detectors are located and explain that if they every start beeping to go to the assigned meeting place.

Here are some innovative ideas and games for grownups to do with the family.

If you are dealing with a fire emergency, contact the fire damage experts- SERVPRO Decatur 404-378-9998.

Easy tips to help with your building maintenance in Decatur

7/6/2020 (Permalink)

Call SERVPRO of Decatur for any of your commercial needs- 404-378-9998

We all know that first impressions are important. So, what would customers and tenants think about your business when they are standing outside, or as soon as they step through the front door? Some tenants like a beautiful and well-maintained landscape, others prefer a grand entrance with shiny floors and modern architectural features. Follow these easy tips to keep your commercial property looking clean and create a lasting impression.

Landscape

Get your building maintenance person to walk around the property to make sure everything looks well-kept and neat.

Exterior

Write down what needs to be repaired or replaced, what needs a shiny new coat of paint, see if the windows need a good scrubbing.

Interior

Cleaning, buffing and shinning floors, touching up rough walls, inspecting wall covering, baseboards, furniture and light fixtures

Miscellaneous

Ask your maintenance supervisor to inspect hard to reach places, such as the roof, on a regular basis. Keeping the roof in top shape can prolong its life and it can save you thousands of dollars in interior damages due to leaks, etc.

Call SERVPRO of Decatur for any of your commercial needs- 404-378-9998.

Certified: SERVPRO Cleaned – a defensive cleaning program

6/11/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Decatur today at 404-378-9998 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

House Fire in Decatur

6/2/2020 (Permalink)

SERVPRO of Decature...Here To Help®

DHS says that a small flame can turn into a major fire in less than 30 seconds and it can become life-threatening in only 2 minutes.

These are the steps you should take immediate after a fire

  • Contact a disaster relief organization (American Red Cross, Salvation Army, religious organizations, community groups)
  • Contact your insurance agent, or if you do not know who your agent is, contact your insurance company’s 1-800 number.
  • Talk to the fire fighters on site to make sure it is safe to stay in your home.
  • If it is safe to do so, photograph the damage (including personal items)
  • Call a professional restoration company to help restore your property.

SERVPRO of Decatur is Here To Help® 7 days a week, 24 hours a day. You will talk to a local person, not a call center thousands of miles away. We are proud of the work our highly trained professionals do. What is the SERVPRO of Decatur difference? We have an in-house training specialist with over 10 years of experience in the industry. Our certified project managers, crew chiefs, and technicians get ongoing training sessions to provide quality control and to ensure continual communication.

If you need our help, call SERVPRO of Decatur today at 404-378-9998

Proactive Cleaning & Fogging in Decatur

6/1/2020 (Permalink)

Call and schedule a Proactive Cleaning today- 404-378-9998.

The CDC recommends cleaning high-touch surfaces like tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, touch screens, remote controls, ATM machines, etc. with a EPA-registered disinfectant like SERVPROXIDE™.  

SERVPRO of Decatur wants to help your employees and customers feel safe returning to work or visiting your business. A proactive Cleaning helps by minimizing the exposure to viruses and pathogens during these unprecedented times.

Clients for our Proactive Cleaning Services include

  • The Hospitality Industry
  • Municipalities
  • Car Dealerships
  • Government Buildings
  • Class A Buildings
  • Class B Buildings
  • Manufacturing Facilities
  • Schools
  • Gyms

SERVPRO of Decatur is Here to Help! We are the #1 choice in cleanup and restoration with more than 50 years of experience in the business. Call today and schedule your proactive viral pathogen cleaning- 404-378-9998.

Prevent Ice Maker Leaks

6/1/2020 (Permalink)

For any of your water restoration needs, call SERVPRO of Decatur at 404-378-9998

We all love how convenient it is to walk up to the fridge, press a button and get a heaping scoop of ice during a hot summer day in Decatur, but what most homeowners are not aware of is the risk of water leaks that come with having the ice maker hooked up to a water source.

The copper or plastic water line can rupture and cause a major leak, that could go unnoticed for a long period. If you notice a leak, unplug the appliance immediate to minimize the risk of electric shock. The second thing you should do is determine if the leak is coming from inside the fridge or outside. Regularly inspect and replace worn or defective parts.

GE recommends checking the water line fittings to make sure they are secure, check the water valve for leaks, see if there are any leaks from the full tube extension, the defrost water drain could be cracked or overflowing, and make sure that the refrigerator is leveled (you can use the Measure app on your smartphone)

You can purchase flood alarm sensors online or at any hardware store. If water is detected by the sensors, it will start playing a loud sound and alert you of the moisture, newer models will send a notification to your phone.

If you think you might have a leak in your home, please call SERVPRO of Decatur at 404-378-9998. Our highly trained technicians can inspect the damage using state of the art technology, like moisture meters, thermal imaging cameras and moisture sensors, to detect hidden moisture under floors or behind walls.

Your home was damaged by water…What should you do next?

5/29/2020 (Permalink)

man wearing a white shirt and black pants holding a clipboard and a woman wearing a black polo shirt and khaki pants holding an iPad.

One of the most frequently asked questions that we get is what to do after experiencing water damage in your home. The key is to act fast, before more damage can occur.

We tell our customers to stop the water source right away, like shutting the main water line, sprinkler system, etc. The next step is to call a professional company, such as SERVPRO of Decatur, to help mitigate the damage.

Our highly trained crew will scope the damage, write a plan of action, and immediately start the drying process. They have state of the art technology at their disposal, such as thermal imaging cameras to detect damage hidden behind walls, ceilings, and floors. Our customers can rest assured that no damage is too large or too small for SERVPRO.

For all of your water restoration needs SERVPRO of Decatur is ready 24 hours a day, 7 days a week. Call 404-378-9998

What does it mean to scope a job?

5/29/2020 (Permalink)

Our technicians walking a building scoping water damage

Experiencing water damage in your home or business is a traumatic event. After contacting a water restoration company like SERPVRO of Decatur, it is hard for homeowners to understand the drying process. Rest assured that our highly trained technicians will explain the process every step of the way.

Every crew member at SERVPRO of Decatur receives extensive training from our Training Specialist and know how to properly operate all our equipment. They will start the drying process as soon as they get to the job site.

The first thing the Crew Chief will do is scope the damage. They will use moisture sensors, thermal imaging cameras, and moisture meters to determine the areas that have been affected.

  • Moisture Sensors- The techs use this tool to detect moisture in carpets and padding.
  • Thermal Imaging Cameras (Infrared cameras)- We use these cameras to inspect and monitor moisture found in wet materials like walls, ceiling, floors, etc. Our technicians use this to find “hidden” spots that would have gone undetected just by looking. Another benefit of using these cameras is that we minimize the damage by avoiding unnecessary demolition of walls, floors, etc.
  • Moisture Meters- Our crews use this to measure the moisture content of affected materials.

These are just a few of the tools we use to scope a job. If you have a question about what the technicians are doing, just ask them, they will be more than happy to explain the process.

SERVPRO of Decatur has the training and equipment to make it “Like it never even happened.” Call us today at 404-378-9998

We are Cleaning Experts

3/25/2020 (Permalink)

Call SERVPRO of Decatur, 404-378-9998

SERVPRO of Decatur is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Decatur, 404-378-9998

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Decatur received the prestigious SAM Registration Seal

3/24/2020 (Permalink)

Getting the System for Award Management (SAM) Registration Seal is the first step to doing business with the Federal Government and more than 430 agencies, sub- agencies and departments.

The System for Award Management is a portal that centralized the Online Representations and Certifications Applications (ORCA), Central Contractor Registration (CCR) and the Excluded Parties List System (EPLS) used by the Federal Government to do business with its providers created in 2012.

After a rigorous vetting process, SERVPRO of Decatur was able to get the approval and the registration seal.  

SERVPRO of Decatur professionals are available 24 hours/7 days a week and are ready to go to work.

SERVPRO Professionals:

  • Provide 24/7 Emergency Service
  • Are Highly Trained Water and Fire Restoration Specialists
  • Arrive Faster to Any Size Disaster
  • A Trusted Leader in the Industry with 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

Source: https://www.transportation.gov/osdbu/system-award-management-sam

SERVPRO of Decatur is here to help…Download the ERP App now

3/23/2020 (Permalink)

Did you know that as many as fifty percent of businesses close down after a disaster, according to the latest research? One third of business owners don’t even have a business continuity plan in place. What would you do after a major water or fire damage? What about after a natural disaster?

The SERVPRO ERP is a FREE readiness plan designed to help property owners, engineers and managers recover from disaster faster.

Make sure you are ready with our Emergency Ready Program. Download the free mobile app to keep your ERP data at your fingertips, ready when you need it. Go to SERVPRO.COM/READY or download the free app on Android Market or App Store.

You can call any of our SERVPRO of Decatur representatives today to set up an ERP walk-through! 404-378-9998

If you want more information, click here to learn more.

SERVPRO of Decatur…A Company You Can Trust

3/23/2020 (Permalink)

SERVPRO of Decatur understands the stress and worry that come with a fire or water damage and the disruption it causes your life and business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specialize in the cleanup and restoration of commercial and residential property after a fire, smoke or water damage. SERVPRO of Decatur can also mitigate mold and mildew from your business.

Danny Brown started his career with SERVPRO in 1996 as a National Accounts Manager at SERVPRO Industries, Inc. in Gallatin, Tennessee. He and his wife, Patti, became part of the SERVPRO franchise system in 1999 with their purchase of SERVPRO of Henry & Spalding Counties. They continued growing with the purchase of SERVPRO of Decatur in 2003 and SERVPRO of Clayton County in 2004.

Today the franchises operate out of a 30,000 sq. foot warehouse in McDonough, Georgia, and have a team of over 45 professionally trained employees. We are active in many industry-related organizations including BOMA (Building Owners and Managers Association International), IREM (Institute of Real Estate Management), and CREW (Commercial Real Estate Women).

SERVPRO of Decatur is an IICRC Certified Restoration Company

3/20/2020 (Permalink)

When dealing with water damage, fire damage, mold, storm damage, etc., it is important to call a reputable company with years of experience and the required certifications.

All of our technicians have the training, knowledge and equipment to tackle any size disaster right away. Our employees go through extensive training at our corporate office and with our in-house Training Specialist and are IICRC Certified.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries. In order to get this certification, SERVPRO had to prove that we had the equipment and resources to manage all types of job.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

SERVPRO of Decatur is a Large Loss Responder

3/19/2020 (Permalink)

When disaster strikes...you know you can count on SERVPRO of Decatur

SERVPRO of Decatur is prepared to help you with any size disaster. We specialize in water, fire, mold, storm and flood damage restoration.

Our professionals have the necessary training and equipment to make sure that your home or business is restored to its preloss condition. The key to minimize the damage after a storm is to act quickly, since mold can develop in as little as 24 to 48 hours. 

Dealing with the any kind of damage to your home or business is devastating…call the experts at SERVPRO of Decatur to guide you through the restoration process. We are locally owned and operated, so we can start the mitigation process right away.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities

When disaster strikes your business or home, you can count on our crew, office staff and managers to get the job done. Call SERVPRO of Decatur today at 404-378-9998. 

SERVPRO Continuing Education Courses for Property Managers

3/18/2020 (Permalink)

If you need CE Credits, call us today to RSVP 404-378-998

SERVPRO offers credit and non-credit courses for Real Estate professionals, Engineers, Facility Managers, etc.

Here are some of the CE courses that are offered by SERVPRO of Decatur every year

  • Biohazard Cleanup
  • Cleaning and Restoring Smoke-Damaged Contents and Property
  • Deodorization of Malodors
  • Restorative Drying for Water Damage
  • Restoring Contaminated Buildings
  • Understanding Mold in the Restoration Industry

Our next Real Estate Continuing Education Class is scheduled for May 12th, from 11:30 am to 2:30 pm. We will be teaching Restoring Contaminated Buildings (3 hours, #63865). Attendees will gain a better understanding of what is considered a large loss event, and what issues arise from said loss. The class goes over the different types of restoration services needed for an effective response.

If you want to learn more about our CE Classes, or want to go ahead and RSVP, please give us a call at 404-378-9998 or email our Continuing Education Instructor at eschwadron@SERVPRO8537.com

To check our upcoming classes, please visit our website here.

Smoke and Soot Damage in your Home?

1/15/2020 (Permalink)

Call SERVPRO of Decatur today at 404-378-9998.

During the cold months, who doesn’t love to light a big fire to warm the home? What we don’t realize is that soot from that fire can damage our furniture, ceilings, walls, etc. Soot is a black powdery or flaky substance consisting of amorphous carbon.

There are two types of smoke, dry and wet. Dry smoke comes from burning paper and wood. Wet smoke comes from burning plastic and rubber. Hot smoke travels to cooler areas and can damage different rooms of your home.

Call a professional company to help with the cleanup and restoration process. One of our Fire Production Technicians will test the soot to determine the type of smoke and soot damage. They will proceed with a cleaning plan based on the pre-testing results. Our crew has the expertise, equipment, and training required to restore any kind of soot and smoke damage.

If you have any questions about soot, smoke or fire damage call us today at 404-378-9998.

Dealing with wind and water damage after a storm

11/11/2019 (Permalink)

Old brown shingles with mold

Powerful storms can occur at any time here in Decatur and cause severe damage your home or business. Strong winds can damage your roof, heavy downpours can cause massive flooding, and trees can come toppling down.

Our highly trained storm damage specialists will perform a thorough inspection of your home or business using our state-of-the-art software. We will provide validation and documentation to show that the structure is completely dry, and the mitigation process is complete. We will clean and disinfect the affected areas with antibacterial, and antifungal agents (if needed). Rest assure that will make it “Like it never even happened.”

No job is too big for SERVPRO’s Disaster Recovery Team. For help restoring your commercial or residential property after a water loss or other disaster, call SERVPRO of Decatur at 404-378-9998.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities and Schools
  • Municipalities

Rotten plywood under the sink? Could be a sign of a long-term leak

8/2/2019 (Permalink)

Water leaks under kitchen and bathroom sinks are a common occurrence in homes. A small pipe leak that has gone undetected for a long time can cause major damage and create mold problems. It can also damage floors, subfloors, cabinets, drywall, insulation, etc. If the leak happened on an upper level, it can damage the ceiling and walls on lower level rooms.

If you start seeing water marks or discoloration under sinks that is a sign that water is getting in somehow. Regularly inspect the area under sinks, and around cabinets to make sure there are no new stains and the area is dry. You can purchase water alarm sensors online or at any hardware store. If water is detected by the sensors, it will start playing an loud sound and alert homeowners of the moisture.

SERVPRO of Decatur has the necessary knowledge, training and equipment to handle any size disaster. Call now and let our experienced crew remediate the damage. 404-378-9998.

Common sources of fire in a home

8/2/2019 (Permalink)

Approximately 1 of every 338 households per year has a reported home fire. Almost 50% of structure fires were caused by cooking equipment (pots, pans, kettles, etc.) and human error was the leading contributing factor in those fires. Never leave a stove unattended while cooking!

Another common cause of fires was due to the poor upkeep of heating equipment, such as chimneys, central heating units, portable space heaters, and fireplaces.  

Older homes have a higher risk of electrical fires due to outdated wiring. If your home was built more than 20 years ago, it may not have the capacity to handle the amount of electricity, electronics and appliances we use now a days.

Smoking materials like cigarettes, cigars, etc. caused more than 17,00 fires in 2014 and are the leading cause of fire deaths. If you decide to smoke, do it outside.

Other things that can cause a fire are faulty clothes dryers and washers, candles, fan or air conditioners, and playing with a heat source.

If you need help after a fire, call SERVPRO of Decatur. We are available 24 hours a day, 7 days a week.  

The Dangers of Toppled Trees in Decatur

8/2/2019 (Permalink)

When people visit our beautiful city, they rave about all the big beautiful trees. They are indeed gorgeous, but they can also cause major damage to our Decatur homes. After a strong storm, we get many calls from homeowners dealing with toppled trees in their yards and homes.

Ground saturation is mostly to blame. A rainy Georgia summer can leave the ground extremely saturated. The roots of the trees are weakened and are not strong enough to support their massive weight, and wind gusts can cause them to come crashing down on homes and vehicles.

Homeowners should inspect their yards and remove any damaged or rotten trees to prevent property damage, but even perfectly healthy trees can be uprooted during a storm.

If a tree has fallen and damaged your property, call a restoration company with the experience, resources and skills to handle any size disaster. Call SERVPRO of Decatur rapid response crew at 404-378-9998. 

Hidden Water Damage Dangers

8/1/2019 (Permalink)

When people think about water damage, they think about a major event such a busted hot water heater, water rushing from the bathtub into the lower floors, or an overflowing toilet spilling water all over the bathroom. Unfortunately, hidden leaks can be as costly if they go unnoticed for a long time.  

A cracked water line could cause a slow drip behind the fridge that could damage the wall behind it, rot the underfloor and end up ruining the cabinets around it. Unless you notice a puddle of water or start smelling a musty odor around the appliance, it is hard to spot the damage until it is too late.

Take the time to walk around your home and check around the toilets, under the kitchen sink, bathroom sinks, hot water heater, fridge, freezer, washing machine, dishwasher, etc. Regularly inspect the crawlspace, attic, and basement for signs of long-term water damage, leaks, and mold.

If you are dealing with moisture issues, you can call SERVPRO of Decatur at 404-378-9998 to schedule an inspection.

Dealing with Vandalism and Graffiti in Decatur

8/1/2019 (Permalink)

Did you know that the faster a piece of graffiti is removed from your walls decreases the odds of it being vandalized again?

If your Decatur business has been vandalized, call the experts at SERVPRO of Decatur to help you make it "Like it never even happened." Our highly trained cleaning crew are trained to deal with any size disaster.

Our technicians will pre-test the area to make sure it is safe to proceed with the treatment and not damage the surface. They will apply SERVPRO’s own Graffiti Remover and start cleaning with a stiff bristled brush. They will finish the job by rinsing the area using a pressure washer. If they are dealing with a big area, media blasting might be needed.

Are you in need of vandalism or graffiti cleanup? Call SERVPRO of Decatur now- 404-378-9998

Our technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Water damage restoration
  • Fire damage restoration
  • Mold damage restoration
  • Contents cleaning

What to do after a storm damages your home

8/1/2019 (Permalink)

Storm damage can happen at any time and it can be very difficult for homeowners to know what to do afterwards.

Your safety should be your number one priority. Only enter your home if it is safe to do so. Make sure there are no downed power lines, gas leaks, and that the structure of your home is sound. Wear appropriate shoes to avoid any sort of injuries from broken glass, exposed nails, etc.

Take pictures (in case you might need it for insurance purposes later) and create a list of what has been damaged. Contact your insurance agent and tell them what happened. Remember that most insurance policies limit the time to file a claim.

Call a restoration company like SERVPRO of Decatur to inspect the damage and provide an estimate to get your home to its pre-damaged condition. Water damage from flooding or a leaky roof can damage walls, floors, and contents inside your home.

If you have suffered from storm damage, contact the specialists at SERVPRO of Decatur today to help- 404-378-9998

Keep your Decatur building clean and your concrete floors shiny with these tips

7/31/2019 (Permalink)

One would think that concrete floors are relatively easy to maintain and keep clean, but just because they are easy does not mean that they don’t require regular attention and upkeep.

Some of the advantages of having concrete floors are that they do not require waxing and stripping every year like other types of floors, such as vinyl. They are also water resistant and won’t get damaged due to excess moisture. Concrete floors are durable and weather resistant and can withstand the effects of too much rain or sun.

How often to clean your floors will depend on how much traffic it gets.

  • Use a ribbed entry carpet mat to keep dirt, mud and grime off your concrete floors. This will help with the cleaning costs and wear and tear
  • Avoid harsh cleaning solutions such as bleach and vinegar
  • Use a neutral cleaning agent (specially around heavy traffic areas)
  • Use a microfiber pad to dry (or damp) mop
  • Re-seal your concrete floors every few years

Do you have a fire extinguisher in your home?

7/31/2019 (Permalink)

Do you know if you have a fire extinguisher in your home? Is it in working order? What kind of fire is it for? In case of an emergency, do you know how to use it? All of these are important questions you should know ahead of time, because in a fire emergency, you probably won’t have time to stay calm and think all of this through.

Every single homeowner should have at least one fire extinguisher in their home (preferably one on every level).

Remember the word PASS

  • Pull- Pull the pin
  • Aim- Aim low at the base of the fire
  • Squeeze- Squeeze the lever above the handle
  • Sweep- Sweep from side to side

For residential properties, it is recommended to have a multi-purpose fire extinguisher class ABC. If you have questions about how to use one, call the Decatur fire department.

If you recently experienced a fire in your home, you can call SERVPRO of Decatur to help you with the cleanup process. 404-378-9998

Water Emergencies in the Hospitality Industry

7/12/2019 (Permalink)

A fire or water damage emergency can strike your Decatur hotel when you are least expecting it. You need to call a remediation company that have the expertise and resources to handle a large loss job.

We understand that keeping your guests happy and comfortable is the most important thing in the hospitality industry. Our managers and technicians will work diligently with your engineers, management and maintenance team to minimize disruptions to your guests, isolate the damaged area so that normal operations can resume as quickly as possible.

Our highly trained professionals are here to help you 24 hours a day, 365 days a year to remediate any damage. We offer water damage, fire damage, smoke damage, mold remediation, emergency board-ups, etc. If you have any questions, call SERVPRO of Decatur today to learn more about our services- 404-378-9998.

Our experience in the hospitality industry

  • Hotels
  • Resorts
  • Banquet Halls
  • Convention Centers
  • Party Venues

Are you ready for a busy tornado season?

7/12/2019 (Permalink)

Experts say that tornado season could be very active this year in Georgia. Tornadoes are really unpredictable and sometimes they touchdown without much warning since it is very difficult to forecast, sometimes giving people less than 15 minutes to take shelter between the warning and the actual touchdown. Tornadoes kill an average of 60 people every year in America according to the National Oceanic and Atmospheric Administration (NOAA).

Tornadoes appear as funnel-shaped rotating clouds extending from the closed base to the ground. On average, they last less than ten minutes and they tend to move from southwest to northeast (but not always).

The National Weather Service alert system

               Tornado Watch- Be Prepared!

               Tornado Warning- Take Action!

If your home or business has been affected by a storm, please don't hesitate to contact SERVPRO of Decatur at 404-378-9998!

Do you think you are prepared for a water emergency?

7/12/2019 (Permalink)

We have had a very active storm season this summer, with a lot of rain and wind.

Although some damages are unavoidable, there are a few things homeowner can do to protect their belongings form costly water damage.

  • Clean your gutters regularly. If it is not safe for you to do so, have them professionally maintained throughout the year.
  • Repair loose shingles and inspect your roof (especially if it is older than 5-10 years).
  • Store your precious belongings (such as photo albums, flash drives, mementos, old books, collectibles) in plastic storage containers.
  • Store important documents (birth certificates, social security cards, wills, passports, tax returns, deeds, etc.) in a fireproof safety box

The team at SERVPRO of Decatur has the training and knowledge to help with any water emergency in Decatur. We believe in restore versus replace, saving homeowners time and money during a stressful situation.

Call us today- 404-378-9998

No matter the size of the job… SERVPRO of Decatur is there to help

7/11/2019 (Permalink)

When you call SERVPRO of Decatur, you know you are calling a company with more than 20 years of experience in the restoration business. We have the knowledge and expertise to help you with any fire damage, water damage, mold remediation, storm damage or any of your restoration needs. We are available 24 hours a day, 365 days a year.

Small companies might be able to help with small jobs, where not a lot of drying equipment is needed. For multi-story buildings with catastrophic damage a Large Loss Response Team provider is needed. Our highly trained technicians operate out of a 25,000 sq. ft. fully equipped warehouse and they will respond immediately to any size disaster.

We are here to help you make it “Like it never even happened.” Call SERVPRO of Decatur today- 404-378-9998

When was the last time you clean your dryer?

7/11/2019 (Permalink)

It is hard to imagine, but dryer vent fires are one of the leading causes of residential fires in the U.S. According to the U.S. Fire Administration 2,900 dryer fires are reported each year and cause $35 million in property damage. 34% of those fires were caused by not cleaning the dryer.

If you are noticing that your clothes are not drying as fast as they used to, that could be a sign that it has been a while since you last cleaned your dryer vents. Your dryer works by removing moist, hot air, so if there is something preventing that air from getting out, your garments will need a few extra minutes to dry.

 Here are some useful tips

  • Make sure your dryer is installed and serviced by a professional.
  • Always use a lint filter, and make sure you clean it before and after you use it.
  • Clean the back of the dryer.
  • Inspect the venting system to ensure that it’s not restricted

For more information on cleaning dryer vents contact SERVPRO of Decatur at 404-378-9998.

Source usfa.fema.gov

usfa.fema.gov

SERVPRO of Decatur is ready for any size disaster after a storm

7/11/2019 (Permalink)

After a storm, it is hard to know where to start assessing the damage to your home or business.

That is why you need to rely on a trusted restoration company with years of experience in the business.

Did you know that 50% of businesses are unable to reopen or recover after suffering a disaster? If you do not want to be part of that statistic, have an emergency plan in place.

At SERVPRO of Decatur we have the knowledge, experience and trained professionals to help with any size disaster and save you time and money in the process.  We help business owners with small cleanups or major water loss jobs. We strive to make any storm disaster “Like it never even happened.”

Do not let a storm take advantage of you, call SERVPRO of Decatur today to learn more about our services 404-378-9998

What to do after a commercial water damage

7/10/2019 (Permalink)

Business owners and Property Managers deal with all sorts of water damage emergencies. It could be a slow leak from a water fountain, rainwater after a bad storm, burst pipes, broken water lines, etc.

Here are some things you can do if you ever experience water damage. Turn off the electricity (but only if it is safe to do so).  Try to locate the source and attempt to shut it off.

Never use home vacuums to remove water from a building to avoid the risk of electric shock. Call a trusted restoration company to help with the water mitigation process.  Try to stay away from dirty or murky water, since it might contain waterborne bacteria and ALWAYS wash your hands after coming into contact with damaged or dirty items.

SERVPRO of Henry and Spalding Counties is here to help 24/7/365. Call 678-432-3003

The Dangers of Fire Damage

7/10/2019 (Permalink)

Call SERVPRO of Decatur today- 404-378-9998

Did you know that in a house fire more damage is caused by smoke and soot damage than from the fire itself?

Even if the fire was contained and put out relatively quickly, the smell can spread throughout the house.

The fire could have damaged furniture, clothing, textiles, personal belongings, walls, ceilings, etc., and harmful toxins could have traveled to other parts of the home. Another thing that homeowners need to be aware of is the possibility of asbestos deposits and lead paint, especially if the home was built prior to 1980. The smell of smoke could be impossible to remove if not done by trained professionals.

Rest assure, that when you call SERVPRO of Decatur you are getting highly trained professionals ready to help. We have fire and smoke restoration technicians, odor control technicians, upholstery and fabric cleaning technicians to help and get you back to your normal life.

Call SERVPRO of Decatur today- 404-378-9998

SERVPRO of Decatur… Ready for Any Size Disaster

7/10/2019 (Permalink)

Call SERVPRO of Decatur- 404-378-9998

When you need assistant with a large-scale water damage emergency, you know you can call SERVPRO of Decatur because we are a certified SERVPRO, Inc. Large Loss Response Team provider (LLRT). We can handle losses of any size, from a small water leak in the breakroom to multi-story flooding in your commercial building. Each job is supervised by a highly trained commercial operations manager, and they will keep the Property Manager, tenants, and owners of the process every step of the way. At the end of the project you will receive a Wrap-Up file with pictures, notice of loss, estimate, invoice, and monitoring reports.

We have done business with universities, local government buildings, hospitals, Class A buildings, schools, apartment complexes, etc.

You can call us 24 hours a day, 7 days a week for your restoration needs 404-378-9998.  

What does it mean when we talk about clean, gray, and black water?

6/4/2019 (Permalink)

Call SERVPRO of Decatur- 404-378-9998

Some people new to the water damage business may be wondering what is the difference between clean water, gray water and black water. It is important to identify what kind of water affected your business because different sources of water cause different types of damage.

Clean water

This is the least contaminated, and it comes from a relatively sanitary source. It does not contain waste products and it comes from overflowing sinks, burst pipes, broken appliances, snow and rain.

Gray Water

Gray water contains waste products but it does not contain human waste products. Examples of this are dishwasher leaks, washing machine leaks, aquarium malfunctions, waterbeds, groundwater coming through the foundation. This type of water loss does not present the hazard of spreading diseases.

Black Water

This is the most contaminated type of water loss. The most common type is sewage back-ups. Floodwaters could be categorized as black water. In the restoration business we refer to black water damage as Category 3.

What to do after a fire

6/4/2019 (Permalink)

We’re here to help- 404-378-9998

After experiencing a traumatic event like a fire in your home or business, it is difficult to know what steps to take next. The first thing is to keep your family safe, everything else can be replaced.

If there was extensive damage, limit the movement and how many people enter the home to prevent soot particles to penetrate carpets, rugs and furniture. Wash your hands often, to prevent getting other furniture, walls, belongings dirty. You can brush vacuum drapes, rugs and upholstery. Change your HVAC filters. Place towels on heavy traffic areas of the home. If you have chrome appliances, apply a light coating of oil or petroleum jelly to protect them from soot. Inspect your plants, and wipe both side of the leaves.

You can always call SERVPRO of Decatur 24 hours a day, 7 days a week. We’re here to help- 404-378-9998

Avoid Basement Flooding

6/3/2019 (Permalink)

Call us today at 404-378-9998

We hate to say it but basements are prone to flooding and it can happen at any time, even if your basement has never flooded before. And the reason is simple…gravity. Water will move from high ground to the lowest ground possible, and since basements are built below the ground level, that is where water wants to travel to. Even a small amount of water in your basement can damage walls, floors, carpeting, personal belongings, and can even help mold spread.

If you experience a flooded basement, the first step you should take is to determine the source. Was it because there was a storm or a natural disaster, sewer issues, or is it a recurring problem, such as foundation issues.

If your basements needs water mitigation, call SERVPRO of Decatur today. 

Water damage and gutters

6/3/2019 (Permalink)

SERVPRO of Decatur today- 404-378-9998

When was the last time you inspected the gutters in your home? If it has been more than a year, you should probably do it sooner rather than later, specially if your home is surrounded by a lot of trees.

Poor gutter maintenance can cause major water damage in your house, roof problems, mold and mildew, foundation and crawlspace issues, structural damage, siding damage, rotting windows, trim and doors, and damage to the gutter itself.

Inspect that there are no leaking seams, standing water, missing flashing, and make sure that the downspouts are installed properly. The water must travel away from the home from the downspouts.

Remember always exercise caution if you decide to inspect your gutters, since it can be dangerous maneuvering a ladder to inspect hard to reach places. When in doubt, call a professional to help you with the task.

If you see any water damage, call SERVPRO of Decatur to help you- 404-378-9998

What to do until SERVPRO of Decatur arrives

6/3/2019 (Permalink)

Call SERVPRO of Decatur and let us help!

We understand how difficult it is to deal with a major water damage to your home or business. When it first happens, it is hard to know what steps to take next. After calling SERVPRO of Decatur, here are a few things you can do to help minimize the damage to your home and its contents.

Remember, though, to always keep safety first! Please do not attempt these steps if the situation is potentially dangerous.

What to DO

  • Remove excess water by mopping
  • Dry out areas using fans, if there are no electrical issues ONLY
  • Wipe excess water from furniture
  • Remove wet upholstery and pillows
  • Place aluminum foil, Styrofoam plates, or wood blocks between furniture legs and wet floors
  • Remove colored rugs from wet floors
  • Remove sentimental decorations and art to a dry room

What NOT to do

  • Don't leave books, magazines or other colored items on wet floors
  • Don't use your vacuum to remove water
  • Don't use any of the appliances
  • Don't turn on ceiling fixtures if ceiling is wet
  • Don’t enter rooms where the ceiling is sagging

Ferst Readers of Henry County Spring Luncheon

3/26/2019 (Permalink)

SERVPRO Table

We were so lucky to sponsor a table at the Annual Ferst Readers of Henry County Spring Luncheon on March 20th, 2019. This event brings together business leaders, educators, county representatives, and the whole Henry County community to raise money for a great cause. The Ferst Readers of Henry County provides children in this county with books from birth until they turn five years old.

Everybody participating in this event has so much fun each year because each table has a theme based on a book. This year we chose to decorate our table inspired by the book Stars by Mary Lyn Ray.

The keynote speaker was Dr. Mary Elizabeth Davis, the superintendent of Henry County Schools. During her speech, she emphasized the importance and the huge impact that reading to our children from a young age helps them succeed later in life.

Let the Pros at SERVPRO of Decatur Help with Your Mold Problem

3/26/2019 (Permalink)

Let the Pros at SERVPRO of Decatur Help

When you call SERVPRO of Decatur to help you get rid of mold in your house or business, you know you are getting a qualified restoration company and trained mold damage specialists to tackle the mold problem. It is important to inspect your property for any sing of water damage that can rapidly turn into a mold issue. When our technicians find signs of microbial growth, their initial focus is to stop the water source creating the problem. It could be a leaking water heater, a busted pipe, a leaky roof, condensation, etc.  Once the source is completely fixed, we use different equipment to stabilize and clean the area. We place air scrubbers to remove the particles from the air, HEPA (High Efficiency Particulate Air) vacuums to prevent the spread of mold spores while the mold remediation takes place. We make sure to apply an antimicrobial treatment to remove mold colonies and to prevent new colonies from forming. Our specialists will remove and replace any infested porous materials, such as drywall, carpet, and carpet pad.

If you think you might have mold in your home or business, call SERVPRO of Decatur and let us help!

Is Mold Hiding In Your Home?

3/26/2019 (Permalink)

Don't let mold take over your attic, call SERVPRO of Decatur today!

When was the last time you went up to the attic? It was probably during the holidays and you probably were not checking for signs of mold. What about the crawl space? Well most people would avoid going down into that dark place where eight legged creatures are hiding in dark places. The attic and crawl space are probably the scariest places in your home (we hope), and because they are scary we tend to avoid going anywhere near them if we can avoid it. In our experience, 95% of all mold problems in crawl spaces and attics go totally unnoticed for long periods of time due to the fact that most people do not spend any time there.

You will probably find mold in crawl spaces and attics during a home inspection, when homeowners are getting ready to put their house on the market. It is shocking to think that mold was present for who knows how long!

Don’t wait until you are ready to get your house inspected, be proactive and act now! Get a flashlight and go up there from time to time and look for signs of mold. If you see mold, call us right away, we can help you make it "Like it never even happened."

Inspect Your HVAC Unit TODAY!

3/26/2019 (Permalink)

Don't wait, inspect your HVAC unit today

Spring is the perfect season to clean your heating, ventilation and air conditioning unit (HVAC). How long has it been since you last check your HVAC unit? If it’s been a while, it could be not functioning properly, circulating dust, malodors and other pollutants. Poor air quality in your home or business can affect your sleep, exacerbate allergies, etc. To prevent this from happening, make sure the vents and ducts are clean, change your air filters regularly, and make sure to use a HEPA (High Efficiency Particulate Air) filter.

When in doubt, hire a professional to look at your HVAC unit. They will perform a thorough cleaning and make sure your unit is working properly. This will extend the life of the unit and save you money in the long run.     

Where is that smell coming from?

3/26/2019 (Permalink)

Call us today- 404-378-9998

Is there a lingering musty or unpleasant smell in your home or office? Identifying and eliminating odors can be a tricky thing so call SERVPRO of Decatur today and our IICRC-certified technician will help you get rid of any kind of bad odors.

As experts in deodorization, our odor control technicians will identify the source of the odor and completely remove it. Rest assured that we will not mask the odor or take any shortcuts. The crew will clean off residues, and use fog or sprays to deodorize different surfaces. If the smell is still present, they will place different equipment, such as a ventilation box fan, an ozone generator, a photocatalytic oxidizer, or an air scrubber to eliminate odor molecules. At the end of the process they will seal the affected surfaces to “seal in” any remaining malodors. The technicians will advise you if there is a need to get your carpets professionally dee-cleaned. You can also invest in an air purifying system, replace HVAC filters and regularly clean vents and ducts.

SERVPRO of Decatur has the experience needed to tackle the problem and get rid of any lingering smells. Call us today- 404-378-9998

Need Continuing Education Credits?

3/26/2019 (Permalink)

RSVP Today!

Here at SERVPRO of Decatur we have a full time Training Specialist that teaches Real Estate and Insurance Continuing Education Classes.

All of our Insurance CE Classes are held at our office in McDonough. We have three amazing classes coming up. On March 26th we have Understanding the Restoration Industry from 11:30 am to 3:30 pm. On April 30th we have Deodorization of Malodors from 10:00 am to 12:00 pm and Mitigation Awareness and Response Seminar (MARS) from 12:30 pm to 2:30 pm.

The location for our Real Estate Classes varies. Our next class will be on May 8th – Restoring Smoke Damaged Contents, from 12:00 pm to 3:00 pm. We provide complimentary lunches for all of our classes.

If you are interested in signing up, give us a call at 404-378-9998. After you take the class, we will mail you the Completion Certificates.

After a fire, clean your WHOLE Decatur house

1/2/2019 (Permalink)

If you need our help call us today at 404-378-9998

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. Smoke and soot is extremely invasive and can get into all kinds of nooks and crannies in your home.

Hot smoke migrates to cooler areas and upper levels of your house, and smoke flows through the plumbing systems, traveling through holes around your home from the basement all the way up to the attic. The type of soot depends on what burned in the house. There are two different types of smoke – Wet and Dry. Before restoration process begins, SERVPRO of Decatur will test the soot to determine which type of smoke damage occurred and figure out their cleaning procedures from there.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.

Our smoke damage expertise allows us to inspect and accurately assess the extent of the damages. If you need our help call us today at 404-378-9998

How to Deal with Storm Damage in Your Home

11/12/2018 (Permalink)

Call Us Today- 404-378-9998

Mother Nature to cause extensive and expensive damage to your home or business. It’s been such a rainy season in Georgia that it doesn’t take much to bring trees and powerlines down.

Here are a few tips to prevent storm damage to your property

  • CLEAN THE GUTTERS (preferably twice a year, but definitely in the fall). It doesn’t take a lot of dead leaves and branches to clog downspouts.
  • Check your roof for loose or missing shingles. If you see that your roof is damaged, repair it immediately. It is much cheaper to replace missing shingles than wait and be forced to repair your ceilings, walls, and deal with mold due to poor maintenance.
  • Walk around your yard and inspect trees- If you are not sure if a tree needs to come down, call a tree expert
  • If you have any questions about your coverage, call your insurance agency.

Let SERVPRO of Decatur keep your home safe from storm and water damage. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Have Storm or Flood Damage? Call Us Today- 404-378-9998

Water Damage Emergency Tips

8/3/2018 (Permalink)

Call SERVPRO of Decatur Today at 404-378-9998

What you can do until help arrives

After any water damage situation, your primary and only focus should be safety:

  • Do you think it is safe to remain in the house?
  • Pay attention to electrical hazards, and if it’s possible turn off the power
  • Don’t walk around inspecting the damage, “slip and fall hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Don’t lift wet materials, they can be VERY heavy.
  • Be careful and use common sense!

Do You Have A Water Damage Emergency?  We can help you minimize the water damage and save some of your most prized possessions. Regardless of the source, SERVPRO of Decatur can handle any size disaster
Call SERVPRO of Decatur Today at 404-378-9998 if you have storm damage, flooded basements, sewage backups, flooding from firefighting efforts, etc.

Appliances and Water Damage

8/3/2018 (Permalink)

Call SERVPRO of Decatur Today at 404-378-9998

Any of your appliances connected to a water line could potentially cause water damage. One of the most frequent problems that we see is water damage from a leaky refrigerator. Unlike other types of water damage, this can happen over a long period of time without the homeowner noticing it, since the damage is hidden under and behind the fridge.

If you have the ice maker connected to the water line, make sure the line fittings are secured. Check water valves and defrost drains for leaks or cracks.  If the fridge has a clogged defrost drain, the water will leak into the lower compartment of your fridge and run onto the floor. Condensation could be another reason why water is pooling around the fridge, since it can run down the walls and into the floor. The best way to avoid dealing with water damage cause by your fridge is to regularly check and maintain the appliance.

Source: https://www.hunker.com/12603583/my-refrigerator-has-water-on-the-floor-in-front-of-it-and-it-is-not-as-cold-as-it-should-be

http://products.geappliances.com/appliance/gea-support-search-content?contentId=17382

Don’t let a water loss turn into a contaminated loss

8/3/2018 (Permalink)

Call Us Today – We’re Ready To Help 404-378-9998

During the summer, if your business experiences a water loss where the power is shut off, the high temperatures and high humidity can cause microbes to grow much faster than one would think possible. We don’t like to think about it, but microbes are everywhere, and they can grow everywhere in your facility (wood, paper, drywall, insulation, carpet, etc.) These microbes become airborne and spread to other clean areas and create cross-contamination.

They key is to act fast to prevent a water loss job to grow into a contaminated loss.  If it is possible, and safe to do so, start extracting the water and get power restored as soon as possible. Decrease the temperature and moisture in the building. If possible try to keep humidity below 60 percent.

You need a company that is qualified to avoid microbe growth. Here at SERVPRO of Decatur, we are focused on reducing business interruption, reducing claims cost and minimizing callbacks. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate the problem quickly and safely.

Call Us Today – We’re Ready To Help 404-378-9998

Commercial fire or water damage in Decatur

8/3/2018 (Permalink)

Call us today at 404-378-9998!

There's never a convenient time for fire or water damage to strike your business, and we know how important it is for Property Managers, building owners, and tenants to get the issue fixed as soon as possible and limit disruption to their business or organization.

Whether it's fire, water or mold damage, we are Here To Help® 7 days a week, 24 hours a day. You will talk to a local person, not a call center thousands of miles away. We are proud of the work our highly trained professionals do. What is the SERVPRO of Decatur difference? We have an in-house training specialist with over 10 years of experience in the industry. Our IICRC WRT certified project managers, crew chiefs, and technicians get weekly training sessions to provide quality control and to ensure continual communication with the parties involved. We provide verbal and written communication daily with job process updates, and upon completing a job we offer a digital “Wrap-Up” with details of what was done on the job (First Notice of Loss, email communications, pictures, sketches, reports, etc.)

If your business suffers a major loss, call us today at 404-378-9998.

Types of Fire Extinguishers and how to use them

8/3/2018 (Permalink)

PASS

It is important for your safety to have a fire extinguisher in your kitchen, but also that you have the RIGHT type to put out the most common house fires. It is recommended that you have one fire extinguisher on each level of your home. If you don’t know how to use a fire extinguisher, don’t worry about it. You can go to the Decatur fire department and they can train you.

Remember the word PASS

  • Pull- Pull the pin
  • Aim- Aim low at the base of the fire.
  • Squeeze- Squeeze the lever above the handle.
  • Sweep- Sweep from side to side.

There are several classes of fire and you should use a specific type of fire extinguisher for each

  • Class A- Ordinary combustibles (wood, paper, textiles)
  • Class B- Flammable liquids (gasoline, diesel, oils)
  • Class C- Electrical appliances and tools
  • Class D- Flammable metals
  • Class K- Vegetable oils, animal oils, or fats in cooking appliances

For your home, it is recommended that you get a multi-purpose fire extinguisher Class ABC.

Source: https://www.totalburncare.com/PASS_firepage.htm

https://www.thekitchn.com/do-you-have-a-fire-extinguisher-in-your-kitchen-195770

Image Credit http://www.sdfire.in/training.html

How to prevent kitchen fires

8/3/2018 (Permalink)

The kitchen is where most of the home fires occur.

More than 3,300 Americans die each year in fires and 15,000 are injured.  Here are a few tips to help prevent and remove kitchen fire hazards

  • Keep kitchen towels, oven mitts, plastic bags and curtains far from an open flame and the oven.
  • Don’t leave food on the stove unattended, since it only takes a second for a big fire to start.
  • Clean the stove and grill regularly to prevent grease buildup, since grease fires are one of the worst. Remember NEVER pour water on a grease fire
  • NEVER use your oven to heat your home.
  • Make sure all the burners and the oven are turned off.
  • Unplug electric appliances when you are not using them.
  • If possible wear short sleeves, since wide sleeves can catch fire without you even noticing it.
  • Install a smoke detector in a hallway close to the kitchen.
  • Keep a fire extinguisher in the kitchen. Check our blog about Fire Extinguishers to learn more.   

Source: https://www.usfa.fema.gov/data/statistics/fire_death_rates.html

http://www.redcross.org/news/article/Avoid-Kitchen-Fires-Use-Red-Cross-Tips

How to remove mold from carpet

8/3/2018 (Permalink)

If you think you have mold in your carpet, you need to determine if what you see is really mold. Although test kits are available to purchase in many big box home improvement stores, understanding what a test result means requires the help of an expert. Therefore an Indoor Environmental Professional (IEP) should be contacted to inspect and test the suspected mold to determine the extent of the damage and what course of action needs to be taken.  

After the IEP gets the test results, they can advise you on the extent of the mold problem, the toxicity of the mold, and whether you can handle yourself or hire a certified remediator. If you choose to do it yourself, be smart and make sure you use adequate protection, because the most important thing is your health. Wear a respirator, gloves, goggles, etc.

If you are dealing with a bigger problem and need help, call SERVPRO of Decatur today at 404-378-9998

Source: https://www.howtoremoveblackmold.com/how-to-remove-mold-from-carpet/

We Specialize in Flooded Basement Cleanup and Restoration!

7/16/2018 (Permalink)

Basement Flooded? Call Us Today – We’re Ready To Help 404-378-9998

A basement can flood at any time, but specially now with the heavy rainfall we’ve had around Decatur. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 404-378-9998

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO Decatur and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Commercial Water Damage

7/16/2018 (Permalink)

Call us today at 404-378-9998

Water damage can strike your commercial property at any time. Water damage can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, SERVPRO of Decatur offer fast and reliable, 24 hour emergency services, 365 days a year. Our trained professionals have the experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion. If any of your commercial properties recently had any water damage or flooding, call us today at 404-378-9998 so we can make it “Like it never even happened.”

Download the Emergency Ready Profile App Today

7/16/2018 (Permalink)

Download the App today!

We don’t want to be the bearer of bad news but as many as fifty percent of business close down after a disaster, according to the latest research. What happened to the other fifty percent? Most of them had a preparedness plan in place. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

By completing a SERVPRO Emergency READY Profile for your business today, you minimize business interruption by having an immediate plan of action.

The ERP is a no-cost readiness plan designed to help property owners and managers recover from disaster faster, which leads to lower recovery costs. Make sure you’re ready and not ruined with our Emergency Ready Program. Download the free mobile app to keep your ERP data at your fingertips, ready when you need it. Go to SERVPRO.COM/READY or download the free app on Android Market or App Store.

You can call any of our SERVPRO of Decatur representatives today to set up an ERP walk-through! 404-378-9998.

If you want more information visit https://ready.SERVPRO.com/Home/ReadyProgram to learn more.

Mold Damage Emergency Tips

7/16/2018 (Permalink)

If you need us call us today at 404-378-9998

What you can do until help arrives

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Decatur professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Us Today 404-378-9998

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What is the difference between Mold Removal and Mold Remediation?

7/16/2018 (Permalink)

Signs of Mold? Call US Today 404-378-9998

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Decatur the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact- SERVPRO of Decatur- 404-378-9998
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Campfire and Grill Safety Tips

7/16/2018 (Permalink)

We’re here to help, call SERVPRO of Decatur at 404-378-9998

If you want to spend a happy and “injury-free” summer with your family and friends we recommend you follow these safety tips from the U.S Fire Administration.

  • This should be a no-brainer but… never use a grill inside. Keep your grill at least 3 feet from siding, deck rails and eaves.
  • Clean your grill after EACH use. We bet you don’t want the grease from that delicious steak to start a fire.
  • Open your gas grill before lighting.
  • Keep a 3-foot save zone around grills and campfires
  • Place coals from the grill in a metal container with a lid.
  • Never leave a campfire or grill unattended.
  • Watch out for kids and pets and make sure they don’t get too close.

We’re here to help, call SERVPRO of Decatur at 404-378-9998

Source: https://www.usfa.fema.gov/downloads/pdf/publications/grilling_fire_safety_flyer.pdf

Safety Tips during the 2018 Hurricane Season

7/16/2018 (Permalink)

Think ahead, have a plan and be prepared

The Federal Emergency Management Agency is asking residents in the southeast to begin preparing for this year’s hurricane season.

Hurricanes are not only a threat to coastal areas, you can still be affected more than 100 miles inland. Storm surge, heavy rainfall, inland flooding, landslides high winds and tornadoes can cause catastrophic damage. The Atlantic hurricane season runs from June 1st to November 30th.

  • Talk to your family and come up with an emergency/evacuation plan.
  • Know your area’s risk of hurricanes.
  • In case you need to leave your home, make sure your family knows where to meet.
  • Have an emergency preparedness kit. Gather enough supplies to last for at least three days.
  • Don’t forget about your pets
  • Keep important documents in a safe place. Have your insurance information handy. Take a picture of your policy number, etc.
  • Keep your car in good working condition, and keep the gas tank full.
  • Only use generators outdoors and away from windows.
  • If you are told to evacuate, do so immediately.
  • Don’t walk, swim or drive though flood waters.

For more information visit ready.gov or download the FEMA app.

Source: https://www.ready.gov/hurricanes

Fire Safety Tips during Summer Storms

7/16/2018 (Permalink)

If you need help, call SERVPRO of Decatur at 404-378-9998

Around Henry and Spalding Counties, we’ve been having a very rainy and stormy summer. Here are some tips to keep your family and your home safe when severe weather hits.

  • Develop and practice an evacuation plan ahead of a severe weather event. (Don’t forget to have a plan for your pets too)
  • Stay out of flood waters, if possible, and do not drive into flooded areas. Even water only several inches deep can be dangerous.
  • There is no place outside that is safe during a thunderstorm, and if you can hear thunder, you are within striking distance of lighting
  • Stay away from windows and doors
  • Turn off computers and unplug appliances
  • If possible, don’t run the dishwasher or washing machine during a storm
  • Wait at least 30 minutes after hearing thunder before leaving your house or shelter

Source: https://www.nfpa.org/Public-Education/By-topic/Emergency-Preparedness/Natural-disasters/Severe-storms, www.nfpa.org/education

Storm Damage Emergency Tips

7/16/2018 (Permalink)

If you need help, call us today at 404-378-9998

These are some do’s and don’ts on what to do after a flood

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Hands Free Law takes effect on July 1st

6/29/2018 (Permalink)

What you can and cannot do while driving

House Bill 673, or “Hands Free Law”, will take effect on July 1st, 2018. This law prohibits drivers from having their phone in their hand or lap while driving.

Here is what you can and cannot do while driving.

  • A driver cannot have a phone in their hand or use any part of their body to support their phone.  Drivers can only use their phones to make or receive phone calls by using speakerphone, earpiece, wireless headphone, phone is connected to vehicle or an electronic watch.  GPS navigation devices are allowed.
  • Headsets and earpieces can only be worn for communication purposes and not for listening to music or other entertainment.
  • A driver may not send or read any text-based communication unless using voice-based communication that automatically converts message to a written text or is being used for navigation or GPS
  • A driver may not write, send or read any text messages, e-mails, social media or internet data content
  • A driver may not watch a video unless it is for navigation.
  • A driver may not record a video (continuously running dash cams are exempt)
  • Music streaming apps can be used provided the driver activates and programs them when they are parked.  Drivers cannot touch their phones to do anything to their music apps when they are on the road.  Music streaming apps that include video also are not allowed since drivers cannot watch videos when on the road.  Drivers can listen to and program music streaming apps that are connected to and controlled through their vehicle's radio. 

Source: http://www.headsupgeorgia.com/handsfree-law/

Image by  WSB-TV Atlanta Facebook page (https://www.facebook.com/wsbtv/photos/a.313326575694.184845.10505090694/10156945576325695/?type=3&theater)

DOs and DON'Ts for Water Damage From Contaminated Water

6/4/2018 (Permalink)

Call us –404-378-9998

These Emergency Tips will assist you in taking the proper action until SERVPRO of Decatur professionals arrive. Please follow some of these simple DOs and DON'Ts to help reduce further damage and increase the chances of successful restoration of your home or building. Below are some Dos and DON’Ts that you should follow if you are forced to deal with water damage:

DOs…

  • Do call SERVPRO of Decatur as soon as possible at 404-378-9998.
  • Do avoid all contact with sewage and items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

DON'Ts…

  • Don’t spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don’t turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don’t use household fans to dry the structure and spread contaminants.
  • Don’t use products for personal hygiene and cleanliness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

Have questions about Contaminated Water Damage and Cleanup? Call us –404-378-9998

Common classes of Commercial Fire Damage in Decatur

6/4/2018 (Permalink)

Call us at 404-378-9998

If you are experiencing commercial fire damage, it is crucial to work with professionals who can help you restore your property. Fire damage can take many different forms so it is important to know what to look out for. Watch out for the following types of commercial fire damage and call the experts at SERVPRO as soon as possible to prevent the damage from getting worse.

  1. Class A fire damage: This type of fire damage is the result of a fire involving flammable solids, such as, various plastics, paper, rubber, wood, and cloth. This category of fire damage most likely spreads from a single source, which makes it easier for individuals to quickly isolate the fire and put it out with a fire extinguisher.
  2. Class B fire damage: Class B fire damage consists of damage as a result of flammable liquids or solids that can become liquefied. This includes gasoline and various forms of petrol, oil, various waxes and plastics, and paint. However, fires caused by cooking oils and fats don’t count as Class B. These fires are known to spread very quickly and tend to cause vast damage.
  3. Class C Fire Damage: A Class C fire damage is one involving flammable gasses, including hydrogen, propane, butane, and natural gas. More often than not, this type of damage is explosive and can cause tremendous destruction in the property's structure. It is a common example of commercial fire damage, and it can result in long-term loss if not dealt with immediately.
  4. Class D Fire Damage: Class D fire damage consists of fires caused by combustible metals such as magnesium, potassium, and sodium. If this type of fire damage is not taken care of quickly, it is possible that chemicals will become airborne and result in a variety of problems around the work area.



If you are ever in the situation where you need help dealing with fire restoration, be sure to call SERVPRO of Decatur. Call us today at 404-378-9998 to learn more about what we can do for you.

For Immediate Service in Decatur, Call SERVPRO

6/4/2018 (Permalink)

Call us at 404-378-9998

SERVPRO of Decatur provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Decatur. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 404-378-9998

Residential Services

Whether your Decatur home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There is never a convenient time for fire or Water damage to strike your Decatur commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Does Your Decatur Home Have A Mold Problem?

6/4/2018 (Permalink)

Moldy Drywall

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores flourish on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can direct you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today @ 404-378-9998.

Have Questions about Basement Flooding?

6/4/2018 (Permalink)

Call Today -- 404-378-9998

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can endanger your health, safety, and your home’s integrity. It is worth making a call to SERVPRO of Decatur and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Qualified in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • We have Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 404-378-9998

The problems that broken supply lines cause

6/4/2018 (Permalink)

SERVPRO of Decatur is a phone call away. 404-378-9998

When most people see that SERVPRO is a flood cleanup company and they think, "I don't live by an ocean or pond or river so the chance of my house flooding is next to nothing."

But, what most people don't know is that the majority of flooding calls we get come from broken supply lines. Supply lines are those thin hoses that run to appliances like refrigerators, dish washers, toilets, water heaters, clothes washers, etc. The quality and price of these hoses vary drastically. Most people opt for the least expensive option without knowing that cheap hoses need to be checked and replaced often. Sudden bursts and slow drips both can cause a substantial amount of damage which require flood mitigation and sometimes mold remediation. If you haven't checked you supply lines in a while, or ever, now would be a good time to do so.

We are available to provide estimates to any supply lines that may be of concern.

We are a IICRC Certified Firm

6/4/2018 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Decatur is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field is constantly changing with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Decatur Commercial Property After A Water Damage Event

6/4/2018 (Permalink)

We're always here to help!

Flooding and water damage events in Decatur commercial properties are often complex with multiple issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we always work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the affected area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, you can be confident that our staff is equipped with the knowledge to restore your property.

Decatur Residents: Follow These Mold Safety Tips If You Suspect Mold

6/4/2018 (Permalink)

If You See Signs of Mold, Call Us Today – 404-378-9998

If You See Signs of Mold, Call Us Today – 404-378-9998

If you see visible mold, do not disturb it. You can accidently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Decatur for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Decatur specializes in mold cleanup and restoration; in fact, it’s a mainstay of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 404-378-9998

Tips for Preparing Your Business for Winter Weather

1/8/2018 (Permalink)

Icy Conditions

Much of Georgia is under a winter weather advisory with freezing rain and ice accumulation expected.

Here are a few tips your business should consider right now to prepare for inclement weather 

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain and ice can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Decatur Professionals about starting a Disaster Recovery Plan for your business.

Smoke and Soot Cleanup

1/4/2018 (Permalink)

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 404-378-9998

Smoke and soot facts

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Decatur will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
404-378-9998

We are always "Ready for whatever happens"

1/4/2018 (Permalink)

We are always "Ready for whatever happens"

SERVPRO of Decatur understands the stress and worry that comes with a fire or water damage and the interruption it causes to your life and home. Our goal is to help minimize the disruption to your life and quickly make it "Like it never even happened."

SERVPRO of Decatur specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation. SERVPRO of Decatur also mitigates mold and mildew from your home or business. Our staff and crews are highly trained in property damage restoration. From initial and ongoing training at our corporate training facility to regular IICRC industry certification, you can be assured our staff are equipped with the knowledge they need to restore your property. With advanced "real-world" training facilities you know you are in good hands with SERVPRO of Decatur.

If you would like to schedule service for your home or business, please call today! 404-378-9998

With over 1,700 Franchises nationwide we have the resources to help promptly with any size of problem. SERVPRO Industries, Inc. is the nationwide Brand you know and trust.

SERVPRO is a national sponsor for the American Red Cross “Ready Rating” Program. This free, web-based program designed to help businesses, organizations and schools become better prepared for emergencies. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss.

Tips for a Red Wine Spill

1/4/2018 (Permalink)

Red Wine Spill

You're entertaining at your home and before you know it, you hear a yell and look just in time to see a friend spilling red wine on your carpet. Don't worry...try these tips. And if the spill is too deep, call us for our professional cleaning services.

How to remove a red wine stain

  • Blot up as much of the wine as possible and pour cool water on the stain.
  • Cover it with salt.
  • Boil water and pour over the stain.
  • Prepare a mixture of half a tablespoon of white vinegar and one cup of water. Pour over stain and let it soak for a few minutes. You can also add a few drops of liquid detergent to the mixture. 
  • It's always a good idea to test a small spot first to make sure it will not harm your carpet.

When Storms hit Decatur, SERVPRO is ready to help!

11/16/2017 (Permalink)

We are ready for whatever happens!

SERVPRO of Decatur specializes in handling storm damage restoration.  Our crews are highly trained and we use specialized equipment to restore your home or business to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Storms

When storms hit Decatur, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of more than 1,700 Franchises across the country.

We are ready to work with you if a storm ever damages your home or business!

Have Storm Damage? Call Us Today 404-378-9998

This week is Fire Prevention Week

10/11/2017 (Permalink)

Test your smoke alarms

National Fire Prevention Week is from October 8th to October 14th 2017

Are you prepared in case of a house fire? 

If not, SERVPRO of Decatur has some helpful tips:

  • Remember…Every second counts!
  • Have an escape plan- According to the National Fire Protection Association, only half of all Americans have an escape plan. Don’t wait…develop your plan today.
  • Plan your escape, and PRACTICE your escape plan.
  • Teach kids how to escape on their won in case you can’t help them.
  • Test your smoke alarms and replace the batteries if they haven’t been changed in over a year
  • Check the pressure gauge on your home fire extinguisher today to make sure the gauge’s needle indicates proper pressure (Green zone)

Source: http://www.nfpa.org/Public-Education/Campaigns/Fire-Prevention-Week

Flooding in Georgia

8/10/2017 (Permalink)

According to the World Economic Forum, “in the last 20 years, flooding has been the most common natural disaster by far, accounting for 43% of all recorded events.” We can completely understand this with all of the rain and floods we have been having in Georgia this summer! You wake up on a Saturday morning ready to relax by the pool or go to the lake after a busy week at the office, only to see the dark clouds glooming over you. You see the trees shaking from the gusts of wind blowing by and you hear the thunder in the distance. You hope that the storm will “blow over” quickly, but then it begins to pour. You watch as the water accumulates across your property and then, just like that, the water is now intruding into your home. Now are you not going to be able to spend your weekend outside enjoying a dip in the pool, but your basement has become your own personal swimming ground! Take the measures to prevent additional damage to your home or office, then call SERVPRO of Decatur to properly take care of the damage that has already been done.

If your home or commercial building is affected by a flood, give us a call day or night! Give us a call at 404-378-9998.

What is Black Mold?

8/9/2017 (Permalink)

Do not let mold growth get out of control in your home, give us a call at 404-378-9998!

According to the CDC Stachybotrys chartarum is a greenish-black mold more commonly known as “black mold” or “toxic mold.” This type of mold is known to grow on material that has high cellulose and low nitrogen content, for example, fiberglass, gypsum board, paper, dust, and lint. Mold growth occurs when there is constant moisture exposure from water damage, excessive humidity, water leaks, condensation, or flooding.

Molds are very common in buildings and homes and will grow anywhere indoor where moisture is present, so you should be aware of this fact and be proactive in searching for potential mold growth. If any mold is found in your home or business it should be inspected and treated by a professional, you should be cautious around the infected area and be sure not to touch or disturb the mold.

If you are worried about mold growth in your home or business let SERVPRO of Decatur help you out!

Be Ready for Any Size Disaster

8/9/2017 (Permalink)

Any type of disaster, big or small, can be scary when it is directly affecting your business. According to the latest research as many as 50% of businesses close down following a disaster; of the businesses that do manage to survive a large portion of them had a preparedness plan in place. SERVPRO offers a no cost assessment of your facility in order to provide you with an Emergency READY profile, so that you will know the exact steps to take when your business is in need. Do not let a storm take advantage of you, but instead be prepared for anything it has to throw your way!

Our Emergency READY Program and the American Red Cross Ready Rating program are perfect partners.

Call us today to schedule an assessment of your facilities. #BeAHero #beSERVPROready

Tornado Facts

8/9/2017 (Permalink)

According to the weather channel, Georgia is the U.S. state with the most tornadoes so far in 2017, setting a new state record of 102 tornadoes. With that in mind it is important to be knowledgeable and up to date on these facts about tornadoes.

Tornadoes are arguably nature's most violent storms. Generated from powerful thunderstorms, tornadoes generally appear as rotating, funnel-shaped clouds extending from the closed base to the ground. With winds that can reach up to 300 miles per hour, tornadoes can cause massive destruction within seconds. Damage paths can be in excess of one mile wide and fifty miles long.

  • The average tornado moves southwest to northeast, but tornadoes have been known to move in any direction.
  • The average forward speed of a tornado is 30 miles per hour, but may vary from stationary to 70 miles per hour. 
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Tornadoes are most frequently reported east of the Rocky Mountains during spring and summer months.
  • Tornadoes are most likely to occur between 3 p.m. and 9 p.m.

If a storm does happen to occur, please don't hesitate to contact us at 404-378-9998!

How to Prevent Water Damage

8/9/2017 (Permalink)

With a summer that has been full of so much rain, reports of water damage have been extremely high. Even though some water fiascos are completely unavoidable, there are some preventative measures you can take to help avoid water damage in your home and prevent costly repairs.

The Top 3 Ways to Prevent Water Damage

  1. Properly Storing Valuables

As mentioned above some storms and leaks you cannot predict, but the best way to prevent water from destroying your belongings is with proper storage. We recommend going through your home and storing your valuables such as photo albums, books, or old toys in plastic storage bins so they are safe from water!

  1. Seasonal Cleaning

Throughout the year, it’s tempting to throw unused items into the basement or garage. But when a big hurricane appears, you might not have time to clear these rooms out. To avoid potential water damage from ruining your items, clean before storm season approaches.

  1. Gutters

Properly functioning gutters are essential during storm season because they help guide water away from the home and foundation. Clogged gutters can spell disaster. Without anywhere to go, the water will backflow into your home, potentially causing significant water damage. Make it a priority to regularly clean gutters and have them professionally maintained throughout the year.

No Job Too Big or Small!

8/8/2017 (Permalink)

Give SERVPRO of Decatur a call at 404-378-9998!

Not all restoration companies can handle a wide array of restoration necessities. Some companies are too small and not well equipped enough to handle large losses that nearly destroy an entire building, while other companies to not feel like a small water problem is worth their time to investigate; that is not us.

We can handle any of your restorations needs 24 hours a day, 7 days a week. No job is too big or too small! We have a fully equipped warehouse and highly trained crews that are capable of responding to any size disaster. Our production crews are available to help you deal with mold removal, water damage, fire damage, storm damage, as well as repairs! We are here to assist you with any damages that might arise and we will not quit until it looks “Like it never even happened.”

Fire Damage: The Dangers You Can't See

8/8/2017 (Permalink)

When it comes to your health and the health of the people you love, don't take any risks. Give us a call today!

If told to image fire damage, we would probably all visualize a similar picture. Roaring flames that once spread throughout a home now leaves behind blackened debris, burnt furniture and belongings, thick soot all over the walls, and a smell of smoke that you think is going to be impossible to ever get rid of. While all of these things can be harmful to humans, and pets alike, the most dangerous thing that fires can leave behind are invisible asbestos deposits and the combustion deposits of lead paint. These chemicals are especially harmful to children and the elderly.

 Although more recently built homes are less susceptible to the dangers of asbestos and lead paint, those homes and buildings built prior to 1980 may contain these chemicals. In these cases, it is important that professional remediation is used when dealing with a fire. The professionals at SERVPRO of Decatur is here to help with all of your remediation and restoration needs!

The Importance of Cleaning Dryer Vents

8/8/2017 (Permalink)

According to the U.S. Fire Administration’s National Fire Data Center, clothes dryers are responsible for more than 15,000 structure fires around the country each year, and 80% of those fires start with clogged dryer vents.

There are a few warning signs that your dryer vent needs to be cleaned out. One sign is if your laundry is taking longer to dry than usual; dryers work by removing hot, moist air, so if something is preventing that air from getting out, your laundry will most likely need a few extra cycles to dry. Another sign is if you notice that your clothes have a strange smell, this could mean that your dryer is not ventilating properly.

To reduce the risk of these fires happening in your or your insured’s home or business, SERVPRO of Decatur can help clean dryer vents and ducts that may have lint buildup.

For more information on cleaning dryer vents contact SERVPRO of Decatur at 404-378-9998.

Is Mold Hiding in Your Attic?

8/8/2017 (Permalink)

Do not led mold take over your attic! Call SERVPRO of Decatur today!

If you are anything like me, the only time you make it up to your attic is during the holidays when you are trying to find the decorations you stored up there a year ago. An attic can be a somewhat scary location where cob webs tend to take over and homeowners tend to avoid. In our experience, 95% of all mold problems in attics go completely unnoticed for a long time due to the fact that most people do not spend any time up there.

Attic mold tends to be discovered during a home inspection when homeowners are getting prepared to put their house on the market, and it is almost always a shocking surprise to find out that your attic has had mold growing in it for who knows how long!

That is why it is very important to be proactive. Don’t be afraid to wander around your attic from time to time to search for signs of mold. Finding mold growth in the early stages makes it far easier to remove and is much cheaper than letting it fester and not taking action.

The approach is simple: if you see visible mold, it should be removed!

Thunderstorm Safety and How to Prepare

7/20/2017 (Permalink)

Thunderstorms can happen nearly anywhere around the world and have the potential to be extremely dangerous. The typical thunderstorm is 15 miles in diameter and lasts an average of 30 minutes; nearly 1,800 thunderstorms are happening at any moment around the world! Although thunderstorms can occur year-round they are more common during the spring and summer months.

WATCH VS. WARNING

  • A watch is issued when conditions are favorable for the development of severe thunderstorms in and around the watch area. It does not mean that a thunderstorm will occur, only that it is possible.
  • A warning is issued when severe thunderstorms are occurring or imminent in the warning area.

BE PREPARED

  • Build an emergency kit and make a family communication plan.
  • Keep dead or rotting limbs trimmed to prevent them from falling during a storm.
  • Do not hesitate to postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Shutter your windows and secure outside doors.
  • Unplug any electronic equipment well before the storm arrives!

If your home or business is damaged from a storm call SERVPRO of Decatur at 404-378-9998.

Understanding Mold Remediation

7/19/2017 (Permalink)

Give us a call at 404-378-9998!

Here at SERVPRO we are trained mold damage specialists who get started quickly to tackle any mold problems you are having in your home or business. We are a qualified restoration company that understands the science behind mold and mold growth.

When signs of mold growth are found we initially are concerned with stopping the source of water feeding the mold such as a leaking hot water heater, or busted pipe. Once that source is no longer leaking we use air scrubbers to remove the particles from the air, and HEPA vacuums to prevent the spread of mold spores while the mold remediation is in process. Our next step is to make sure to apply an antimicrobial treatment in order to eliminate the mold colonies and to help prevent new colonies from forming. We also find t very important to completely get rid of and replace any infested porous materials, like drywall and carpeting.

If you have concerns about mold in your property call SERVPRO of Decatur and let us help you!

When the "What If" becomes "What Now"...Emergency Ready Profile

7/18/2017 (Permalink)

Get an ERP for your commercial property today!

Managing a property or being a landlord is not a 9 to 5 job! Problems do not care if you are supposed to be on vacation; they can arise 24 hours a day, 365 days a year. Be prepared before an emergency happens with our Emergency Ready Plan.

A large chunk of businesses actually have to close down following a disaster. Of the businesses that do survive the majority of them had some form of preparedness plan in place before the disaster struck their building. SERVPRO’s Emergency READY Profile helps your business to have a plan in place to know exactly how to handle fire and water damage as it is occurring.

To learn more about SERVPRO’s Emergency READY Profile you can visit http://ready.SERVPRO.com or call SERVPRO of Decatur at 404-378-9998.

Fire Prevention Tips for the Workplace

7/18/2017 (Permalink)

In the event of a fire give us a call at 404-378-9998

We all know how quickly we can get caught up in the hustle and bustle of the work place and forget to stop and consider the important things we need to be consistently doing in order to keep the work place as safe as possible. Here are a couple fire prevention tips to keep in mind even while we are busy at work…

  • Keep your work area free of waste paper, trash, and other items that can easily catch fire.
  • Turn off electrical appliances at the end of each day.
  • Do NOT overload your circuits.
  • Periodically check your electrical cords, and replace any damaged cords immediately.

By following these tips you can greatly reduce the chances of an office fire, but in the event of a fire you should have an evacuation plan posted all around the building. Once everyone is safely removed from the building and the fire has been put out then you can call SERVPRO of Decatur to help mitigate the damages and make your building feel “Like it never even happened.”

Summer Fire Prevention Tips

7/18/2017 (Permalink)

If you need help cleaning up after a fire call SERVPRO of Decatur at 404-378-9998.

Household fires can start from a variety of ways, especially during the hot summer months when people are hosting barbecues and firing up their grill. There are potential sources of fire all throughout a household that many homeowners tend to overlook. Here are a few safety tips to prevent fire in several different areas of you home:

  • Dryers
    • Clean out the lint buildup on the lint filter after every load of laundry.
    • Only dry items that are safe to be put in a dryer.
  • Fire Pits
    • When building a fire pit strategically place it at least 10 feet from any structure.
    • Build your fire pit on a solid surface that is away from overhanging trees.
    • NEVER leave the fireplace unattended.
  • Gas Grills
    • Place the grill outside, at a reasonable distance from the house.
    • Constantly check the grill’s propane hoses durability.
    • Never light a gas grill with the lid closed.

How to Rescue Residential Stonework from Fire Damage

7/18/2017 (Permalink)

When a fire breaks out in your home the main concern is to put it out and then repair all of the damages to the inside of your home. But if you have experienced a moderate to severe fire it is very likely that these incidents have lead to visible marks and blemished on the outside of your home as well.

The good news is that stains on stonework, concrete and other structural materials can almost always be fixed. While brick and concrete are not indestructible, they are extremely sturdy and do not usually crack under the pressure of heat! Therefore we can use straightforward cleaning techniques to restore the outside of your property. Below are three levels of stains that might occur to the outside of your building if you experience a fire:

Light Stains

If there is no structural damage, our SERVPRO technicians can use mild cleaning agents to wash the soot and smoke damage off the surface.

Moderate Stains

The problem with soot is that it can be very acidic and if it is not removed from a structure quickly there is a chance of corrosive residues becoming embedded deep into your stonework. This is why SERVPRO makes sure to pay very close attention to cracked joints.

Heavy Stains

The most severe staining occurs when heavily combustible materials have caught fire and burned for some time. When this happens, jet washing is usually a suitable method for cleaning up the stains!

If you need help restoring your home after a fire give SERVPRO of Decatur a call at 404-378-9998.

SERVPRO of Decatur is a Certified Large Loss Response Team

7/18/2017 (Permalink)

SERVPRO disaster recovery truck!

SERVPRO of Decatur has been certified as a SERVPRO, Inc. Large Loss Provider! This means we can handle losses of any size, large or small!

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement. Get help from the professionals; call SERVPRO of Decatur at 404-378-9998.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. We are ready for your phone call!

Three Ways to Prevent Storm Damage to Your Home

7/18/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Decatur!

An unexpected storm can hit your town at any day throughout the year. While it is hard to prepare on the spot when a storm is headed your way there are several preventative measures you can take ahead of time to minimize the risk of damage to your home when severe weather does hit. According to MoonWorks here are three steps you can take before a major storm hits your town.

  1. Remove Dead Wood.

By trimming the trees around your home on a regular basis there is less of a chance for heavy limbs to fall on and damage your home when large winds blow through.

  1. Secure Outdoor Items.

When you are aware of a storm coming your way try to put all loose items such as grills, picnic tables, umbrellas, and lawn furniture inside in order to prevent damage to these items or a nearby window.

  1. Inspect Roof Periodically.

A brand new roof should be able to withstand most weather that comes it way, but if your roof is more like 5-10 years old it might be time to get it checked for loose shingles, nails and sheathing. It is better to go ahead and fix these small aspects of your roof now then to have to pay for the extensive damages when a big storm hits.

How to Prevent Mold in Your Home

7/18/2017 (Permalink)

Give us a call at 404-378-9998.

Unless you are attempting to make blue cheese or penicillin, mold is not something that you want to be messing with or run across in your home or business. Mold can grow anywhere with a lot of moisture present, such as around leaks in roofs, windows, or pipes as well as paper products, cardboard, ceiling tiles, and wood products. Mold can be a difficult and costly problem to fix, but it also can produce harmful allergens and irritants that can compromise your health.

According to the Mother Nature Network here are nine ways to prevent moisture indoors, and the mold that thrives on it.

  1. Identify problem areas in your home and correct them.
  2. Dry wet areas immediately.
  3. Prevent moisture with proper ventilation.
  4. Equip your home with mold-resistant products.
  5. Monitor humidity indoors.
  6. Direct water away from your home.
  7. Clean or repair roof gutters.
  8. Improve air flow in your home.
  9. Keep mold off household plants.

If you are having issues with mold growth in your home or business, SERVPRO of Decatur is here to help!

Commercial Water Damages

7/18/2017 (Permalink)

Water damage can strike your commercial property in Decatur when you are least expecting it. Water damage can happen in a variety of ways including a broken or leaking water line or even a weather related event.

If your property ever experiences water damage here are some tips on how to deal with the damage safely and efficiently.

Safety Tips:

  • Turn off the electricity.
  • Do NOT use home vacuums to attempt to remove water in order to avoid the risk of electric shock.
  • Wash your hands after coming into contact with damaged items.

Steps to take before professionals arrive:

  • Attempt to stop the water at its source.
  • Mop up excess water from floors.
  • Take out wet cushions from chairs or other furniture.
  • Move art and other decorations to a dry area to prevent them being damaged.
  • Take a deep breath, because the professionals at SERVPRO of Decatur is on the way to help you deal with the damage!

Categories of Water

7/18/2017 (Permalink)

Water damage can happen to anyone and at any point in time. In fact, it usually happens at the least opportune times; like the saying goes, “when it rains, it pours.” With this in mind it is important to be as knowledgeable and prepared as possible to handle a water damage situation in your home or building. As stated by the IICRC (Institute of Inspection Cleaning and Restoration Certification), which certifies and sets the standards for the cleaning and restoration industries such as SERVPRO, there are three categories of water that you need to be on the lookout for.

  • Category 1 Water: This form of water comes from a clean and sanitary source (faucets, drinking fountains, showers, etc.) and does not pose a hazard if consumed by humans.
  • Category 2 Water: This category of liquid is also referred to as “grey water” and contains a significant degree of chemical, biological or physical contaminants. If ingested by humans, this type of water can cause illness. Common examples of category 2 water include losses from toilet bowls, water discharge from dishwashers or washing machines, and sump pump failures.
  • Category 3 Water: Refers to the worst classification of water and is known to be grossly unsanitary. It is also called “black water,” and it could cause severe illness or even death if ingested. Sources of this type of water include sewer backup, flooding from rivers or streams, and ground surface water or standing water.

If you ever run into a situation where you are dealing with any of these categories of water, give SERVPRO of Decatur a call at 404-378-9998 and let us handle this disaster for you!

Why you Should Keep your Commercial Air Ducts Clean!

7/7/2017 (Permalink)

Many people or businesses tend to overlook certain aspects of their commercial buildings when they are going through their maintenance checklist. One thing that is often forgotten about is air duct cleaning, because cleaning an air duct system that is not showing any obvious problems can seem like an unnecessary expenditure of time and money. According to the National Air Duct Cleaners Association (NADCA) the rule of thumb for consumers is that “if your air ducts look dirty, they probably are.” While you do not need to clean you air ducts every year, it is not something that you do not want to forget to maintain. Below are some benefits to cleaning your air ducts:

  1. Improved indoor air quality
  2. Greater HVAC system efficiency
  3. Longer HVAC component lifespan
  4. Air duct cleaning conserves energy
  5. Air duct cleaning will save you money in the long run

SERVPRO Supports Early Childhood Literacy

3/18/2016 (Permalink)

SERVPRO of Decatur owner, Patti Brown, is a strong supporter of early childhood literacy. Serving as the Chairperson of the FERST Foundation, Henry County Chapter, she and the other volunteers have put hundreds of books in the hands of low-income children.  She recently was interviewed by Shana Thornton with SCBTV. Watch the interview at https://vimeo.com/157312413.

SERVPRO of Decatur is a Certified Large Loss Response Team

3/18/2016 (Permalink)

Ready When You Need Us

SERVPRO of Decatur has been certified as a SERVPRO, Inc. Large Loss Provider! This means we can handle losses of any size. Whether it's a busted pipe under the kitchen sink, or a major flooding in your commercial building, call us 24/7 for your restoration needs.

Listen to Wisdom...Prepare for the Unexpected!

3/18/2016 (Permalink)

Listen to Wisdom You Must

Let us be the "force with you!" With our FREE Emergency Ready Plan, we can prepare you for unexpected emergencies. Whether it's busted pipes, fire damage, or a flooded basement, we can help make your property appear "Like it never even happened."

Now Hiring! Production Crew Chief

2/24/2016 (Permalink)

Do you love the challenge of leading a team and helping customers through a difficult situation? Do not miss your chance to join our nationally recognized company. As the Production Crew Chief for SERVPRO of Henry & Spalding Counties, you will be making a difference in the lives of our customers each and every day. We have a sincere desire of helping make fire and water damage “Like it never even happened!” We are seeking a team member who is comfortable working in challenging situations, meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have outstanding interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, enjoys providing superior service, and loves taking ownership. As a valued member of our team, you will be part of a stable, growing company, offering state-of-the-art customer service and products throughout the United States. You will receive a competitive pay rate, with opportunity to learn and grow.

Hours: 40 hours/week, flexible to work overtime when required.

SOME OF THE RESPONSIBILITIES:

Respond to and manage water/fire losses.
Communicate with property owners and insurance adjusters.
Project estimating, costing and quality control.
Ensure job processes and procedures are followed.
Monitor projects to completion.
Maintain equipment and vehicle inventory.

MINIMUM REQUIREMENTS:

Must have a professional appearance and great attitude.
Must have a valid driver license with a reasonable driving record.
Must be able to pass a criminal background check and a drug test.
Because we provide 24 hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.

RECOMMENDED REQUIREMENTS

At least 6 months experience in the Fire and Water restoration industry.
IICRC WRT certification.

Please email your resume to sp8537@SERVPRO8537.com or visit our office to complete an application.

Local business makes UGA Top 100 list

2/22/2016 (Permalink)

Danny Brown

SERVPRO of Henry and Spalding Counties (SERVPRO of Clayton County, SERVPRO of Decatur) has been named in the UGA Alumni Association’s ranking of the “2016 Bulldog 100: Fastest Growing Bulldog Businesses.” The honor marks the fourth year the McDonough-based firm has made the list.  “We are honored to be selected to the Bulldog 100 again this year,” said Brown in a press release statement. “This award is due in large part to our dedicated team of professionals who work hard each day for our customers to help make fire and water damage "Like it never even happened.’” Read full article

What Do You Want for Christmas? A CAREER AT SERVPRO

12/16/2015 (Permalink)

NOW HIRING - Join our Team!

What is the Christmas present that "keeps on giving" and no one wants to return? A CAREER AT SERVPRO of Decatur! Now hiring for an Administrative Assistant in our Construction Division and Crew Chiefs and Technicians in our Water Division.  Apply now -

Administrative Assistant - Construction - https://www.ziprecruiter.com/jobs/SERVPRO-of-henry-spalding-counties-a3cf3f82/administrative-assistant-construction-5eb55f15

Crew Chief - https://www.ziprecruiter.com/jobs/SERVPRO-of-henry-spalding-counties-a3cf3f82/production-crew-chief-10fac8e3

Production Technician - https://www.ziprecruiter.com/job/fb587de6

Congratulations to our Facebook Contest Braves Tickets Winner!

10/19/2015 (Permalink)

Congratulations to our Facebook Contest Braves Tickets Winner, Monica Tookes! Monica won tickets for her and a friend to enjoy a day of Braves baseball! To see how you can win, "Like" us on Facebook at https://www.facebook.com/SERVPRO8537?ref=settings

2015 BOMA Bowl

4/24/2015 (Permalink)

Thanks for all our friends from BOMA who joined us in a fun day of bowling at the 2015 BOMA Bowl!

SERVPRO of Henry & Spalding Named to UGA's Bulldog 100 List for Third Time

2/16/2015 (Permalink)

UGA Alumni Association's Bulldog 100 Award

Congratulations to Danny and Patti Brown for being named in the UGA Bulldog 100 List. The University of Georgia's Bulldog 100, a program coordinated by the UGA Alumni Association, recognizes the 100 fastest-growing businesses owned or operated by UGA graduates. This is the third year the companies has earned this honor, first in 2010 and again in 2011.

Patti Brown Receives the 2014 BOMA President's Award

2/12/2015 (Permalink)

Patti Brown receives 2014 BOMA President's Award

Each year, BOMA Georgia recognizes the outstanding achievements of members and staff through its Association Awards.  BOMA International honors exemplary individuals with several of its own recognition awards and special appointments. This year, BOMA selected Patti Brown as it's President's Award recipient as a result of her hard work, dedication and the impact she has contributed to the organization.

SERVPRO of Henry & Spalding Counties Sponsors Henry Has Talent

2/10/2015 (Permalink)

7th Annual Henry Has Talent Show winners

On February, 7, SERVPRO of Henry & Spalding Counties had the privilege of sponsoring the winners of the 7th Annual Henry Has Talent show presented by the FERST Foundation of Henry County and Kiwanis International. Congratulations to this year's Henry Has Talent show winners: 1st place - Keeley Adkisson, 2nd place - Upstage Dance Center, 3rd place - Gym Tech Fusion

SERVPRO Sponsors CBRE at Hot Chocolate 5K

1/27/2015 (Permalink)

SERVPRO of Decatur partners with CBRE to join the 19,000 runners who participated in the Hot Chocolate 15K/5K RAM Racing Series run in Atlanta on January 24.

"Courtney and I wanted to say thank you so much for sponsoring the CBRE Rising Professionals Organization! Everyone had a great time and loved that our group was able to partner with SERVPRO of Decatur to support the Ronald McDonald charity. Thank you again!" ~ Megan Montgolf

Danny and Patti Brown's SERVPRO Named to UGA's Bulldog 100 List

12/16/2014 (Permalink)

A huge shout out to our employees who helped us receive the honor of being named to the University of Georgia Alumni Association’s 2015 Bulldog 100 list!  The rankings will be unveiled during the 2015 Bulldog 100 Celebration on February 7 at the Atlanta Marriott Marquis.

http://news.uga.edu/releases/article/sixth-bulldog-100-list/

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