Recent Why SERVPRO Posts

SERVPRO of Decatur is a one-stop-shop.

3/21/2022 (Permalink)

Not every restoration company has its own reconstruction division. At SERVPRO of Decatur, we have a dedicated group of folks that work day in and day out to get your property to its preloss condition.

The Reconstruction Division makes sure that you deal with one project manager, instead of 4 or 5 different subcontractors and points of contact. This will make the process run faster and smoother.

Our division is known to provide quality service in a wide array of construction services, in the commercial arena as well as residential properties. Some of the services we offer are temporary repairs such as roof tarping, board-ups, hardwood, tile, vinyl and linoleum floor installation, plumbing, framing, drywall, insulation, painting, etc.

If you have any questions or need to schedule our services, please call SERVPRO of Decatur at 404-378-9998.

Did you know that we offer pack-out services?

3/17/2022 (Permalink)

At SERVPRO of Decatur, we offer a variety of services after a fire or water damage, including pack-outs and move backs.

Our technicians can go to your home, catalog your belongings, bring it back to our warehouse and keep it safe during the reconstruction process. You can rest assured that all the items will be handled with care.

Pack-outs help speed up the remodeling process, protect your belongings from the elements, on-site damage, and other potential hazards. After our team is done with the remediation and reconstruction process, we will coordinate the move-back and make it “Like it never even happened.”    

We are also true believers in restore versus replace, meaning that we can help homeowners save some money in the process. Our technicians will use different methods depending on the damage such as abrasive cleaning, foam, cleaning, wet or dry cleaning, and spray and wipe.

If you are in need of a pack-out, call SERVPRO of Decatur at 404-378-9998.

See what people say about SERVPRO of Decatur

3/17/2022 (Permalink)

At SERVPRO of Decatur, the customer’s experience is very important, that is why we are so proud to maintain a 5-star rating on Google.

Most of our customers mention how appreciative they are of the way our crews handled the situation with the utmost care and professionalism. In these types of situations, communication is key, and it is often one of the reasons so many homeowners and property managers choose SERVPRO of Decatur. Our crews truly care about our customers and try to make difficult situations much easier to manage. Customers feel they can trust our crews and let them into their homes, where they provide a thorough service, keeping the homeowners informed throughout the process.

Give our SERVPRO Team a call today at 404-378-9998. We are always Here To Help!

To read what our customers have to say about SERVPRO of Decatur click here

SERVPRO of Decatur is a biohazard certified company

3/16/2022 (Permalink)

Not every restoration company is equipped to handle biohazard jobs since there are special certifications needed to handle these types of jobs.

At SERVPRO of Decatur, we have technicians that are Trauma and Crime Scene (TCST) Certified by the Institute of Inspection Cleaning and Restoration Certification.

Biohazard contamination is when a biological agent or condition is hazardous to people or the environment. Customers need to know that biohazards must be treated by professionals, and this should not be a DIY job, regardless of the size, since viruses, bacteria, and other pathogens can cause serious health concerns. Our technicians will follow our professional standards, treat your home or business and the people involved with the greatest empathy and respect in the face of such stressful circumstances. We will begin our initial assessment of the property to determine what type of equipment and cleaning products are needed.

Services we Provide

  • Pathogens cleanup
  • Blood-borne pathogens
  • Crime Scene Residues
  • Tear Gas and Pepper Spray Residues
  • Fire Extinguisher Residue

If you have questions about our services, call SERPVOR of Decatur at 404-378-9998.

SERVPRO of Decatur is your local Large Loss Response Team

3/15/2022 (Permalink)

Flooding and water damage events in residential and commercial properties are often complex with several issues that require a team of experts to properly handle the job.

At SERVPRO of Decatur, we are ready to handle any size disaster, from a small water clean-up to large-scale events. We know that for businesses every hour that the business is closed, it translates to an hour of lost revenue and productivity. Depending on how extensive the damage is, normal operations can resume quickly while our team works to restore the property and make it “Like it never even happened.”

SERVPRO of Decatur specializes in water, fire, storm, and mold remediation for commercial and residential properties! We can handle any of your restoration needs 24 hours a day, 7 days a week.

We have a fully equipped 30,000 sq. ft. warehouse and highly trained technicians that can respond to any size disaster.

Clients for the commercial large loss program include:

  • Universities and schools
  • Municipalities
  • Property management facilities
  • Hospitality industry
  • Medical Facilities
  • Warehouses

Contact SERVPRO of Decatur at 404-378-9998

Do you need Continuing Education credits?

3/14/2022 (Permalink)

person in protective gear cleaning mold Call SERVPRO of Decatur at 404-378-9998 and reserve your spot.

Our in-house Training Specialist, Eric Schwadron, will be teaching Understanding Mold in the Restoration Industry on March 30th, 2022. The course number is 67843.  

You will gain a better understanding of how mold affects the different commercial structures and how it could affect your building.

Registration starts at 11:00 AM

The class will be from 11:30 am to 2:30 pm. Keep in mind that once the class starts, we are not allowed to admit anyone else if they want to receive full credit. Attendants must stay for the duration of the class, or they will not receive the credit.

Location: 2300 Windy Ridge Pkwy., Atlanta, GA 30339.

If you would like to attend, please call our office at 404-378-9998. We handle all the paperwork, and you will receive a certificate in about two weeks.

We hope you can join us for this event!  

SERVPRO of Decatur has new owners!

3/22/2021 (Permalink)

New owners of SERVPRO of Decatur, Michael Crawford and Ryan Braswell Meet the new owners of SERVPRO of Decatur

SERVPRO of Decatur has had a new change in ownership!!

Get to know them:

Michael Crawford attended Georgia Southern University where he was the president of the Kappa Sigma fraternity. He graduated in 2004 with a Business degree in Logistics and Intermodal Transportation. He joined the SERVPRO family in 2015 as the Operations Manager and now is the proud owner of 3 franchises along his brother-in-law, Ryan Braswell. He is married to Jessica and they have two beautiful daughters. He roots for the Atlanta Braves and is a UGA football fan.

Ryan Braswell started his SERVPRO career back in 2008 in the Water Department as a Production Technician. He became the Contents and Fire Division Production Manager a few years later where he has grown the division for the past ten years. He is married to Jennifer and they have two amazing kids. He loves cheering for the UGA Bulldogs in his spare time.

How Agents Can Benefit By Referring SERVPRO of Decatur

3/19/2021 (Permalink)

When an agent calls one of our SMRs, they have the peace of mind knowing that SERVPRO of Decatur will handle it from start to finish, keeping them informed every step of the way.

Our technicians have the necessary equipment, technology, and training to handle any size disaster.  We will document and communicate the restoration process to you and your customers and help them with the documentation for fast claim processing. Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and will be more receptive to allowing you to provide additional solutions.



  • Fire, Smoke, and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move-Outs and Contents Restoration
  • Reconstruction


  • Deodorization
  • Vandalism
  • Carpet, Upholstery, Drapes, and Blinds
  • Ceilings, Walls, and Hard Floors

Contact the professionals at SERVPRO of Decatur, we are available 24/7- 404-378-9998.  

What To Do Until Help Arrives

3/18/2021 (Permalink)

At SERVPRO of Decatur, we know that water damage is a huge disruption to your life. Rest assured, that when you call the professionals at SERVPRO of Decatur, we will be on scene as soon as possible to help make it "Like it never even happened."

These are some steps you should take until help arrives

What to do after flooding

  • Remove excess water my mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop contents
  • Remove and prop up wet cushions and upholstery
  • Remove colored rugs from wet carpet
  • Remove picture frames and other art objects to a dry room
  • Gather items off the floor

What NOT to do after flooding

  • Do not turn ceiling lights or fans if the ceiling is wet
  • Do not enter rooms if the ceilings are sagging
  • Do not use your personal vacuum to extract water
  • Do not leave books and other reading materials on wet floors

**Please do not attempt these steps if the situation is potentially dangerous.

If you need help, contact a professional restoration company like SERVPRO of Decatur. WE have highly trained managers and technicians ready to help- 404-378-9998.  

SERVPRO of Decatur’s differentiators

3/17/2021 (Permalink)

Here are just a few reasons why you should choose SERVPRO of Decatur for your water, fire, storm damage, or any other disaster.

  1. Training and Certification- We have an in-house trainer that conducts workshops and prepares our technicians for the rigorous certification process to be IICRC certified. We believe that training and tech support are paramount in order to provide the best service to our customers.
  2. Communication – SERVPRO of Decatur focuses on daily project communication. Our Project Managers will keep homeowners and property managers in the loop as to what is going on throughout the process.
  3. Experienced Project Managers – SERVPRO of Decatur has dedicated Residential and Commercial Project Managers with over 50 years of Disaster Restoration experience. That experience is priceless in order to get homes and businesses back to their preloss condition.
  4. DryBook Mobile –SERVPRO of Decatur utilizes DryBook, a proprietary software package owned by SERVPRO Industries. This software allows technicians to effectively track drying progress, and ensures that only the amount of equipment suggested by the industry standard IICRC s500 is placed. Rest assured that our technicians will only be placing equipment that is needed to dry the building, not pad the bill.
  5. National Footprint– We are a locally owned business with national resources. We are part of a national network of over 1,700 Franchises around the country 1700 franchises placed strategically throughout the country in order to help our customers during major events.

Call us today at 404-378-9998, we are available 24 hours a day, 7 days a week. 

SERVPRO of Decatur is ready to handle any size disaster

3/16/2021 (Permalink)

SERVPRO of Decatur specializes in water, fire, storm, and mold remediation for residential and commercial properties. No job is too big or too small for us! We can handle any of your restorations needs 24 hours a day, 7 days a week because emergencies do not wait for regular business hours and neither does SERVPRO of Decatur.

We have a 30,000 sq. ft. warehouse, IICRC-certified technicians, and friendly office staff that can respond to any size disaster.

Commercial large loss clients

  • Property management facilities
  • Hospitality industry
  • Warehouses
  • Universities and schools
  • Municipalities
  • Medical Facilities

If your home or business has suffered any water, fire, or storm damage, don’t hesitate to contact SERVPRO of Decatur at 404-378-9998. We are here to help and make it "Like it never even happened."

Choose a Trusted Restoration Company

3/15/2021 (Permalink)

In the aftermath of a disaster, calling a qualified restoration company that would handle all aspects of the restoration and reconstruction process is the key to minimizing the damage and costs.  

Residential Services

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Reconstruction Services

Commercial Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Restoration & Major Events
  • Commercial Cleaning Services
  • Commercial Reconstruction Services

Our SERVPRO of Decatur team is available 24 hours a day, 7 days a week to respond to any size disaster. We have a fully equipped 30,000 sq. ft. warehouse and highly trained technicians that can respond to any size disaster. If your home or business has sustained damages, call 404-378-9998.

We are Cleaning Experts

3/25/2020 (Permalink)

Call SERVPRO of Decatur, 404-378-9998

SERVPRO of Decatur is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Decatur, 404-378-9998


SERVPRO of Decatur received the prestigious SAM Registration Seal

3/24/2020 (Permalink)

Getting the System for Award Management (SAM) Registration Seal is the first step to doing business with the Federal Government and more than 430 agencies, sub- agencies and departments.

The System for Award Management is a portal that centralized the Online Representations and Certifications Applications (ORCA), Central Contractor Registration (CCR) and the Excluded Parties List System (EPLS) used by the Federal Government to do business with its providers created in 2012.

After a rigorous vetting process, SERVPRO of Decatur was able to get the approval and the registration seal.  

SERVPRO of Decatur professionals are available 24 hours/7 days a week and are ready to go to work.

SERVPRO Professionals:

  • Provide 24/7 Emergency Service
  • Are Highly Trained Water and Fire Restoration Specialists
  • Arrive Faster to Any Size Disaster
  • A Trusted Leader in the Industry with 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies


SERVPRO of Decatur is here to help…Download the ERP App now

3/23/2020 (Permalink)

Did you know that as many as fifty percent of businesses close down after a disaster, according to the latest research? One third of business owners don’t even have a business continuity plan in place. What would you do after a major water or fire damage? What about after a natural disaster?

The SERVPRO ERP is a FREE readiness plan designed to help property owners, engineers and managers recover from disaster faster.

Make sure you are ready with our Emergency Ready Program. Download the free mobile app to keep your ERP data at your fingertips, ready when you need it. Go to SERVPRO.COM/READY or download the free app on Android Market or App Store.

You can call any of our SERVPRO of Decatur representatives today to set up an ERP walk-through! 404-378-9998

If you want more information, click here to learn more.

SERVPRO of Decatur…A Company You Can Trust

3/23/2020 (Permalink)

SERVPRO of Decatur understands the stress and worry that come with a fire or water damage and the disruption it causes your life and business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specialize in the cleanup and restoration of commercial and residential property after a fire, smoke or water damage. SERVPRO of Decatur can also mitigate mold and mildew from your business.

Danny Brown started his career with SERVPRO in 1996 as a National Accounts Manager at SERVPRO Industries, Inc. in Gallatin, Tennessee. He and his wife, Patti, became part of the SERVPRO franchise system in 1999 with their purchase of SERVPRO of Henry & Spalding Counties. They continued growing with the purchase of SERVPRO of Decatur in 2003 and SERVPRO of Clayton County in 2004.

Today the franchises operate out of a 30,000 sq. foot warehouse in McDonough, Georgia, and have a team of over 45 professionally trained employees. We are active in many industry-related organizations including BOMA (Building Owners and Managers Association International), IREM (Institute of Real Estate Management), and CREW (Commercial Real Estate Women).

SERVPRO of Decatur is an IICRC Certified Restoration Company

3/20/2020 (Permalink)

When dealing with water damage, fire damage, mold, storm damage, etc., it is important to call a reputable company with years of experience and the required certifications.

All of our technicians have the training, knowledge and equipment to tackle any size disaster right away. Our employees go through extensive training at our corporate office and with our in-house Training Specialist and are IICRC Certified.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization for the inspection, cleaning, and restoration industries. Its mission is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries. In order to get this certification, SERVPRO had to prove that we had the equipment and resources to manage all types of job.


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

SERVPRO of Decatur is a Large Loss Responder

3/19/2020 (Permalink)

When disaster know you can count on SERVPRO of Decatur

SERVPRO of Decatur is prepared to help you with any size disaster. We specialize in water, fire, mold, storm and flood damage restoration.

Our professionals have the necessary training and equipment to make sure that your home or business is restored to its preloss condition. The key to minimize the damage after a storm is to act quickly, since mold can develop in as little as 24 to 48 hours. 

Dealing with the any kind of damage to your home or business is devastating…call the experts at SERVPRO of Decatur to guide you through the restoration process. We are locally owned and operated, so we can start the mitigation process right away.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities

When disaster strikes your business or home, you can count on our crew, office staff and managers to get the job done. Call SERVPRO of Decatur today at 404-378-9998. 

SERVPRO Continuing Education Courses for Property Managers

3/18/2020 (Permalink)

If you need CE Credits, call us today to RSVP 404-378-998

SERVPRO offers credit and non-credit courses for Real Estate professionals, Engineers, Facility Managers, etc.

Here are some of the CE courses that are offered by SERVPRO of Decatur every year

  • Biohazard Cleanup
  • Cleaning and Restoring Smoke-Damaged Contents and Property
  • Deodorization of Malodors
  • Restorative Drying for Water Damage
  • Restoring Contaminated Buildings
  • Understanding Mold in the Restoration Industry

Our next Real Estate Continuing Education Class is scheduled for May 12th, from 11:30 am to 2:30 pm. We will be teaching Restoring Contaminated Buildings (3 hours, #63865). Attendees will gain a better understanding of what is considered a large loss event, and what issues arise from said loss. The class goes over the different types of restoration services needed for an effective response.

If you want to learn more about our CE Classes, or want to go ahead and RSVP, please give us a call at 404-378-9998 or email our Continuing Education Instructor at

To check our upcoming classes, please visit our website here.

Ferst Readers of Henry County Spring Luncheon

3/26/2019 (Permalink)


We were so lucky to sponsor a table at the Annual Ferst Readers of Henry County Spring Luncheon on March 20th, 2019. This event brings together business leaders, educators, county representatives, and the whole Henry County community to raise money for a great cause. The Ferst Readers of Henry County provides children in this county with books from birth until they turn five years old.

Everybody participating in this event has so much fun each year because each table has a theme based on a book. This year we chose to decorate our table inspired by the book Stars by Mary Lyn Ray.

The keynote speaker was Dr. Mary Elizabeth Davis, the superintendent of Henry County Schools. During her speech, she emphasized the importance and the huge impact that reading to our children from a young age helps them succeed later in life.

Let the Pros at SERVPRO of Decatur Help with Your Mold Problem

3/26/2019 (Permalink)

Let the Pros at SERVPRO of Decatur Help

When you call SERVPRO of Decatur to help you get rid of mold in your house or business, you know you are getting a qualified restoration company and trained mold damage specialists to tackle the mold problem. It is important to inspect your property for any sing of water damage that can rapidly turn into a mold issue. When our technicians find signs of microbial growth, their initial focus is to stop the water source creating the problem. It could be a leaking water heater, a busted pipe, a leaky roof, condensation, etc.  Once the source is completely fixed, we use different equipment to stabilize and clean the area. We place air scrubbers to remove the particles from the air, HEPA (High Efficiency Particulate Air) vacuums to prevent the spread of mold spores while the mold remediation takes place. We make sure to apply an antimicrobial treatment to remove mold colonies and to prevent new colonies from forming. Our specialists will remove and replace any infested porous materials, such as drywall, carpet, and carpet pad.

If you think you might have mold in your home or business, call SERVPRO of Decatur and let us help!

Is Mold Hiding In Your Home?

3/26/2019 (Permalink)

Don't let mold take over your attic, call SERVPRO of Decatur today!

When was the last time you went up to the attic? It was probably during the holidays and you probably were not checking for signs of mold. What about the crawl space? Well most people would avoid going down into that dark place where eight legged creatures are hiding in dark places. The attic and crawl space are probably the scariest places in your home (we hope), and because they are scary we tend to avoid going anywhere near them if we can avoid it. In our experience, 95% of all mold problems in crawl spaces and attics go totally unnoticed for long periods of time due to the fact that most people do not spend any time there.

You will probably find mold in crawl spaces and attics during a home inspection, when homeowners are getting ready to put their house on the market. It is shocking to think that mold was present for who knows how long!

Don’t wait until you are ready to get your house inspected, be proactive and act now! Get a flashlight and go up there from time to time and look for signs of mold. If you see mold, call us right away, we can help you make it "Like it never even happened."

Inspect Your HVAC Unit TODAY!

3/26/2019 (Permalink)

Don't wait, inspect your HVAC unit today

Spring is the perfect season to clean your heating, ventilation and air conditioning unit (HVAC). How long has it been since you last check your HVAC unit? If it’s been a while, it could be not functioning properly, circulating dust, malodors and other pollutants. Poor air quality in your home or business can affect your sleep, exacerbate allergies, etc. To prevent this from happening, make sure the vents and ducts are clean, change your air filters regularly, and make sure to use a HEPA (High Efficiency Particulate Air) filter.

When in doubt, hire a professional to look at your HVAC unit. They will perform a thorough cleaning and make sure your unit is working properly. This will extend the life of the unit and save you money in the long run.     

Where is that smell coming from?

3/26/2019 (Permalink)

Call us today- 404-378-9998

Is there a lingering musty or unpleasant smell in your home or office? Identifying and eliminating odors can be a tricky thing so call SERVPRO of Decatur today and our IICRC-certified technician will help you get rid of any kind of bad odors.

As experts in deodorization, our odor control technicians will identify the source of the odor and completely remove it. Rest assured that we will not mask the odor or take any shortcuts. The crew will clean off residues, and use fog or sprays to deodorize different surfaces. If the smell is still present, they will place different equipment, such as a ventilation box fan, an ozone generator, a photocatalytic oxidizer, or an air scrubber to eliminate odor molecules. At the end of the process they will seal the affected surfaces to “seal in” any remaining malodors. The technicians will advise you if there is a need to get your carpets professionally dee-cleaned. You can also invest in an air purifying system, replace HVAC filters and regularly clean vents and ducts.

SERVPRO of Decatur has the experience needed to tackle the problem and get rid of any lingering smells. Call us today- 404-378-9998

Need Continuing Education Credits?

3/26/2019 (Permalink)

RSVP Today!

Here at SERVPRO of Decatur we have a full time Training Specialist that teaches Real Estate and Insurance Continuing Education Classes.

All of our Insurance CE Classes are held at our office in McDonough. We have three amazing classes coming up. On March 26th we have Understanding the Restoration Industry from 11:30 am to 3:30 pm. On April 30th we have Deodorization of Malodors from 10:00 am to 12:00 pm and Mitigation Awareness and Response Seminar (MARS) from 12:30 pm to 2:30 pm.

The location for our Real Estate Classes varies. Our next class will be on May 8th – Restoring Smoke Damaged Contents, from 12:00 pm to 3:00 pm. We provide complimentary lunches for all of our classes.

If you are interested in signing up, give us a call at 404-378-9998. After you take the class, we will mail you the Completion Certificates.